External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Please Note:

* Compensation is $17.50 per hour.

* Saturday and Sunday availability is required.

Essential Functions:

• Cleans all surface areas, changes and replaces soiled linen, removes all trash and debris, and vacuums each guestroom or suite on a daily basis.

• Maintains proper cleaning techniques in accordance with the standards set by the Conference Center.

• Loads and stocks service carts with linen and towel supplies used for maintaining service to guestrooms and suites.

• Cleans a minimum of 13 rooms daily, including stay-overs and checkouts, singles or doubles.

• Removes all debris and trash in guestrooms, suites, and guest room corridors and cleans out all ashtrays when necessary.

• Restocks all amenities including robes, brochures, and bathroom amenities when necessary.

• Removes all service trays or other materials not needed in guestrooms or suites.

• Opens, dusts, and cleans all drapes and/or window shutters in guestrooms or suites on a daily basis.

• Cleans all bathroom surface areas, sinks, tubs, and toilets on a daily basis.

• Vacuum carpet, dust and polish interior and exterior of room furniture; clean all mirrors, glass tops, and interior windows when necessary.

• Dust and clean all guest room and suite artwork and follow the specific care instructions set by the Housekeeping Supervisor.

• Replace light bulbs when needed and report any non-functioning fixtures, electrical outlets, and damage within the rooms or suites immediately to a supervisor.

• Collects and turns in to the Housekeeping Supervisor all lost or found articles left by previous guests.

• Communicate to the Front Desk upon completing the cleaning of a vacant check-in room.

• Maintains and cleans vacuums and Housekeeping equipment used for servicing the guestrooms and suites on a daily basis.

• Maintains a good level of employee and guest relations.

• Reports any problems to supervisors when necessary.

• Performs other related duties as assigned.

Required Education, Knowledge, Skills, Abilities:

• High school diploma or G.E.D. and one year of experience, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

• Excellent interpersonal, communication, and time management skills. 

• Ability to handle sensitive information confidentially.

• Ability to maintain effective customer relations.

• Ability to read and understand safety procedures.

• Ability to read and follow cleaning instructions and schedules.

• Ability to communicate effectively in the English language.

• Ability to work evenings and weekends as required.

Physical Requirements:

• Physical Requirements: medium work; climbing, crouching, standing, walking, lifting. Visual acuity to determine neatness and thoroughness of work assignments. Subject to both inside and outside activities.

• Medium work: exerting up to 50 pounds of force occasionally and /or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects. 

• Talking, hearing, climbing, stooping kneeling, standing, walking, lifting, pushing, pulling, grasping. 

• Close visual acuity.

• Subject to both inside and outside conditions. 

• Subject to hazards.

Additional Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Time Type Requirement

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.