Description -

What a Home Ink Drivers & Core Solution Lead at HP does:

Responsibilities & Job Description

• Be the voice and advocate of overall Solution Quality for installed base and new product releases
• Strengthen operational excellence through Solution quality forums, customers insights reviews and proactive Telemetry/Sentiment monitoring; Ensure critical issues are raised, prioritized, and tracked to closure
• Lead field escalation for Solution related issues
• Institutionalize Solution quality process across the product lifecycle
• Provide Quality/Experience leadership to partner with Consumer Print Core Solutions Product Management and TIO teams
• Drive systemic improvement with partners to prevent reoccurrence of issues
• Ensure tighter synergy and integration between Quality HW/FW and Solution teams in terms of process, methodology and collaboration

Job Qualifications

• Bachelor's or Master's degree in Engineering, Computer Sciences, or equivalent
• 6-10years of professional work experience in Technical marketing, software QA or engineering
• Experience in Program management preferred
• Good understanding of Solution/Software ecosystem
   

Required Skills

• Program management skills
• Strategic & Critical Thinking Skills
• Stakeholder Management & Influence
• Executive presentation experience
• Strong verbal communication
• Driven And Self-Motivated
  

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"