All shifts including holidays

Pay Range:

PRN position at Atrium Health Carolinas Medical Center in Charlotte, NC for a skilled Healthcare Interpreter-Spanish. Prefer someone with a minimum of 40 hours of medical interpreter training and preferably lives within approximately 30 miles of the medical center.

This job is much more than being bilingual. The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter by accurately and skillfully interpreting via oral and written communication.

Education, Experience and Certifications

• High school diploma required. Bachelor's degree preferred

• 1-year or more of related experience preferred.

• Knowledge of medical terminology and prior experience in a healthcare setting is required.

• National medical interpreter certification preferred.

• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.

• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Essential Functions

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.

• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.

• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.

• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.

• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.

• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.

• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards

• Translates basic written information as needed and within department guidelines.

• Serves as a cultural mediator and educate customers appropriately.

Physical Requirements
Walk requires walking, standing, sitting, lifting, and reaching. Must lift a minimum of 10 pounds to shoulder height. Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing. Must be mobile throughout entire healthcare system. Must be able to deliver language access via in-person, telephone and video remote modalities.
 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.