For the position of Head Client & Broker Engagement Switzerland & Austria (f/m/d), we are looking to appoint an experienced senior professional to strengthen the Client & Broker Engagement DACH Team. This role is based in our Zurich Office and operates across the ACH (Austria / Switzerland) region.

This position is explicitly aimed at candidates with extensive and relevant professional experience in comparable roles within an internationally oriented insurance organization. Leadership skills and a good market network are a must have.

Your Role – Strategic, Regional, Executive-Level

In this key role, you will be responsible for developing strategies to stabilize the existing portfolio as well as for further developing and deepening our market position. You will also be accountable to acquiring new clients in the assigned region and to achieving the allocated new business targets. In this position, you will report directly to the Head of Client & Broker Engagement DACH.

Your responsibilities:

• Strategic and proactive management of large corporate clients and in-house brokers at executive and C-level – overall coordination of all relevant AIG sales activities across lines of business, countries, and functions
• Active, long-term relationship management with top decision-makers, including board members and executive management
• Design, coordination, and execution of executive meetings, annual reviews, account reviews, and exclusive client events
• Representation of AIG at national and international industry events, conferences, forums, and C-level formats
• Overall responsibility for achieving sales and profitability targets by effectively using sales and CRM systems (KPI monitoring, portfolio management, portfolio stabilization, growth, new business, and client satisfaction)
• Leadership, coordination, and orchestration of your Team and virtual, international account teams (Underwriting, Claims, Operations, Legal, etc.) in the spirit of “leadership without authority”

Your profile:

• University degree in Law, Business Administration, or a comparable discipline
  (master’s degree or MBA preferred)
• Extensive, relevant professional experience in a comparable strategic sales, key account, or broker management role, preferably within the international large corporate segment of the insurance industry
• Proven excellent network with large corporate clients and in-house brokers across the ACH region and strong ACH industry experience
• Long-standing experience working with boards, executive management, and C-level stakeholders as well as demonstrated and sustainable success in strategic broker and key account management
• Strong intercultural competence and experience working with international, multidisciplinary teams including a strong leadership personality with a high level of influence and assertiveness
• In-depth, cross-line-of-business expertise with at least one clear core specialization; experience as a senior underwriter in one of the core lines is an advantage
• Excellent strategic, analytical, and conceptual skills and an entrepreneurial mindset, confidence, and personal maturity
• Fluency in German and English (written and spoken); additional languages are an advantage
• Very good IT skills (Office 365, Salesforce)

Why we are the best choice:

If you want to expand and deepen your knowledge and experience within the Client and Broker Engagement department, you've come to the right place. We offer you a variety of tasks for self-determined work in a dynamic and international environment.

If you would like to be part of our team, we look forward to receiving your CV.

If you have any questions, please contact Hanna Gamper under +49 (0) 69 97113 234 or [email protected].

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

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