This role is for one of Weekday’s clients
Salary range: Rs 2500000 - Rs 4000000 (ie INR 25 - 40 LPA)

Min Experience: 15+ years
Location: Bengaluru, Karnataka, India
JobType: full-time

We are seeking an experienced and strategic Head – Global Security Operations Center (GSOC) to lead and oversee global security operations in a 24x7 environment. The ideal candidate will have 15–25 years of experience in security operations, command centers, risk management, incident response, and enterprise security leadership.

The role will be responsible for establishing and managing a robust Global Security Operations function, ensuring continuous monitoring, rapid incident response, operational resilience, and effective coordination across regions. The candidate will lead a high-performing security operations team and work closely with senior leadership, corporate security, technology, risk, business continuity, and other key stakeholders.

Requirements

Key Responsibilities

• Lead the organization's 24x7 Global Security Operations Center (GSOC) and ensure uninterrupted security monitoring and response across geographies.
• Develop and implement a global security operations strategy aligned with organizational risk and business objectives.
• Oversee real-time monitoring of physical security, critical incidents, threats, alarms, travel risks, emergency situations, and other security events.
• Establish and maintain standardized 24/7 security operations processes, procedures, escalation matrices, and incident response protocols.
• Lead the identification, assessment, escalation, and resolution of security incidents in coordination with relevant internal and external teams.
• Build, mentor, and manage a geographically distributed GSOC team, including shift-based operations and leadership coverage.
• Define operational KPIs, SLAs, quality metrics, and performance dashboards to continuously improve GSOC effectiveness.
• Partner with corporate security, facilities, IT, cybersecurity, business continuity, HR, legal, and senior leadership teams during critical incidents.
• Develop crisis management and emergency response frameworks for major security events and business disruptions.
• Evaluate emerging security threats, geopolitical developments, and operational risks that may impact employees, facilities, assets, or business operations.
• Manage relationships with external security service providers, intelligence partners, technology vendors, and emergency response agencies.
• Drive the implementation and optimization of GSOC technologies, monitoring platforms, communication systems, case-management tools, and security intelligence solutions.
• Conduct regular reviews, audits, drills, and post-incident assessments to identify operational gaps and implement corrective actions.
• Ensure appropriate documentation, reporting, governance, and compliance across global security operations.

Must-Have Skills

• 24x7 Security Operations Management
• Strong experience leading Global Security Operations
• Proven leadership of large, distributed, or multi-location security teams
• Expertise in security incident management, crisis response, and escalation management
• Strong command-center / GSOC operations experience
• Excellent stakeholder management and executive communication skills
• Experience developing security policies, SOPs, playbooks, and operational frameworks
• Strong understanding of risk assessment, threat monitoring, and business continuity
• Ability to manage high-pressure incidents and make time-critical decisions

Good-to-Have Skills

• Experience managing or transforming a GSOC
• Exposure to global security intelligence and geopolitical risk monitoring
• Experience with GSOC platforms, security technology, incident-management systems, and intelligence tools
• Certifications in security, risk, crisis management, or business continuity
• Experience working across multiple countries and regulatory environments

Experience

15–25 years of overall experience, with significant experience in 24/7 Global Security Operations, GSOC leadership, corporate security, command centers, or enterprise security management.