Jobs Companies Lafrance Hospitality Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton, MA

Sobre esta vaga de Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton, MA na Lafrance Hospitality

Lafrance Hospitality · Presencial · Littleton, Massachusetts, United States

We are delighted to announce a fantastic opportunity at the Courtyard by Marriott hotel located in Littleton, MA! We are currently searching for a charismatic and customer-oriented Part-Time Front Desk Agent.

Hurry and join our exceptional team at the Courtyard by Marriott as a Front Desk Agent! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Marriott team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Pay: $18 - $20 Per Hour

Schedule: Must have Weekend Availability- flexibility is schedule - Mornings and Evening shifts open

Job Type: Part-Time

Responsibilities:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the phone in a professional & helpful manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.
  • Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

Requirements

  • Prior front desk experience in a hotel setting preferred
  • Multitasking skills and ability to work in a fast-paced environment
  • Reliability
  • Must be 18 years old or older
  • Marriott experience is a plus
  • Open availability, including weekends
  • Strong communication skills

Benefits

  • DailyPay - Get Paid Any Day!
  • Brand Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training
  • 401K Matching
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Sobre a Lafrance Hospitality

Headquartered in Westport, MA, Lafrance Hospitality is a multifaceted organization that owns and operates hotels throughout New England and Florida, as well as restaurants, destination venues, and a catering division. In addition, Lafrance Hospitality offers management and consulting services as well as distressed asset management. Their vision is to be the premier hospitality company by employing the very best people, trained and empowered, to deliver a quality product with sensational service to every guest, every time.

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