Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

We are seeking a highly organised and customer-focused Group Coordinator - Restaurants to join our Food & Beverage team.

In this role, you will be responsible for coordinating restaurant group bookings across Crown Perth's diverse dining portfolio, ensuring every guest experience is seamless from enquiry through to execution. You will work closely with restaurant operations, sales teams and guests to deliver exceptional service while maximising business opportunities.

Please note this is a part time position, 2 days per week (16 hours)

What you will do

• Coordinate and manage restaurant group reservations and event bookings.
• Liaise with guests, internal stakeholders and operational teams to ensure booking requirements are communicated effectively.
• Prepare booking documentation, function details and administrative reports.
• Monitor reservation activity and recommend opportunities to optimise capacity and guest experiences.
• Respond to enquiries in a professional and timely manner.
• Maintain accurate booking information across relevant systems.
• Build strong relationships with internal and external stakeholders to ensure exceptional service delivery.

About you

• Previous experience in hospitality administration, reservations, events, restaurant operations or customer service.
• Excellent organisational and time management skills.
• Strong verbal and written communication abilities.
• A proactive approach to problem-solving and guest service.
• The ability to manage multiple priorities while maintaining high levels of accuracy.
• Confidence working with reservation and booking systems.
• A collaborative mindset and commitment to delivering exceptional guest experiences.

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.