About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Purpose

The role is responsible in assisting the ACG Business Middle Office – AML Control Head in strengthen AML control oversight, governance, quality and operational effectiveness within the teams under AML Controls.

The incumbent will oversee case triaging, monitoring, reporting, and SLA management while ensuring compliance with regulatory requirements (including MAS AML/CFT guidelines) and UOB internal policies. The role also drives data-driven insights, supports regulatory engagements, drive quality training program and leads continuous improvement initiatives.

Key Responsibilities

AML Control & Governance

• Act as central control point for AML-related case management across SG and ROW portfolios, including NTB onboarding, periodic reviews, appeals, and CET activities

• Perform gatekeeping, triaging, and escalation of cases to ensure appropriate prioritisation and risk handling

• Ensure adherence to AML/CFT regulatory requirements and internal policies

• Maintain consistency in control processes, documentation standards, and review quality

Control Tower Operations & Reporting

• Establish and manage the centralized Control Tower to provide end-to-end visibility of AML operations

• Develop and maintain dashboards and management reports covering:

  • Case volumes, backlog, ageing profile

  • SLA adherence and breach tracking

  • Productivity of case analysts and reviewers

• Provide timely and actionable management information (MI) to support decision-making

Data Analytics

• Conduct data analysis to support:

  • Case population monitoring

  • Workforce planning and capacity optimisation

  • Productivity tracking and workload balancing

• Identify trends, bottlenecks, and risk areas, and recommend process enhancements and automation opportunities

SLA Management & Process Discipline

• Monitor compliance with SLA timelines for key AML processes, including RFIs, RM attestations, and approval workflows

• Escalate breaches and collaborate with stakeholders to implement remediation actions

• Strengthen process discipline and accountability across operational teams

Regulatory, Audit & QA Coordination

• Serve as central coordination point for:

  • MAS RFIs and regulatory responses

  • Internal QA reviews and consolidation of findings

• Coordinate drafting of regulatory submissions and audit responses

• Track and ensure closure of audit and compliance issues

Program & Stakeholder Management

• Lead and coordinate ad-hoc projects and strategic initiatives (e.g. dashboard enhancement, process transformation, special reviews)

• Perform root cause analysis on issues, complaints, and control gaps

• Maintain consolidated view of key meetings, decisions, and action items

• Partner with Business, Compliance, Operations, and Technology stakeholders to drive improvements

Risk & Governance Responsibilities

• Ensure adherence to Group AML/CFT policies and standards

• Maintain strong risk awareness and control mindset in all activities

• Identify and escalate control weaknesses, operational risks, and compliance gaps

• Support audit readiness and regulatory inspections

• Drive training and quality program within AML Controls

• Comply with all Group policies, procedures, and regulatory requirements

Job Requirements

• Degree in Finance, Business, Accounting, or related field

• Minimum 6–10 years of relevant experience in AML/KYC, Middle Office, or Risk & Compliance within banking

• Experience in AML operations, case management, and regulatory engagement

• Proven track record in data analytics, reporting, and process improvement

Skills & Competencies

• Strong analytical and data interpretation skills

• Good understanding of MAS AML/CFT regulations and banking control frameworks

• Effective stakeholder management and communication skills

• Ability to operate in a high-volume, fast-paced environment

• Strong problem-solving skills and attention to detail

• Proactive, structured, and able to drive initiatives independently

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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