DUTIES AND RESONSIBILITIES:

• Design, develop, and maintain scalable full-stack applications across frontend, backend, APIs, databases, and cloud-based enterprise platforms, primarily using Python and Java.

• Develop and enhance reusable components, custom integrations, APIs, MCP and A2A platform communication, automation workflows, and AI-enabled solutions to improve interoperability, operational efficiency, and user experience.

• Implement and optimize platform capabilities from JIRA Atlassian, Salesforce, and other enterprise technologies, maximizing out-of-the-box (OOB) functionalities where applicable.

• Translate business and operational requirements into technical specifications, ensuring timely delivery through development, testing, deployment, and support cycles.

• Collaborate with architects, stakeholders, ISG, and cross-functional teams to align solutions with enterprise architecture, security standards, and technology roadmaps.

• Conduct peer reviews, validate developed functionalities, and ensure adherence to engineering best practices for scalability, reliability, security, and performance.

• Document system architectures, configurations, integrations, automation flows, and technical processes in compliance with governance and audit requirements.

• Troubleshoot and resolve platform, integration, and automation issues while providing L2 and L3 technical support for complex incidents and service requests.

• Manage platform configurations, user access, license utilization, and system inventories for supported applications and services.

• Coordinate with Enablement, ISG, and Data Privacy teams to ensure compliance with governance policies, secure development standards, and operational controls.

• Research, evaluate, and recommend emerging technologies, frameworks, AI capabilities, and development tools to support continuous improvement, modernization, and innovation initiatives.

REQUIREMENTS:

• At least 3 years of hands-on experience in full-stack development platform integration and enterprise application support

• Experience in B2B environments preferred but not required

• Proficient in the following technologies and platforms:

  • Frontend: HTML, CSS, JavaScript (React, Angular, or Vue preferred)

  • Backend: Python, Java, Node.js, PHP, and REST APIs

  • Platforms: Salesforce, JIRA, and other SaaS enterprise platforms

  • Data Tools: Google Sheets / Excel, Looker Studio, or similar data visualization tools

  • Databases: BigQuery, Snowflake, or equivalent

  • Cloud & DevOps: Basic understanding of cloud platforms (e.g., AWS) and deployment pipelines

  • Integration: Familiarity with REST APIs, Webhooks, MCP, A2A platform communication, automation workflows, and system integration concepts

  • AI & Automation: Familiarity with AI-enabled solutions, intelligent automation tools, prompt engineering, AI-assisted development tools, or integration of AI/ML services into enterprise workflows

• Bachelor’s Degree in IT / Computer Science, Business Administration, Statistical Analysis, Actuarial Science, or related field preferred but not required

• Certifications in ITIL preferred

• Salesforce, Atlassian, cloud, integration, or AI-related certifications are an advantage