Key Responsibilities

• Manage reception services, meeting room bookings, visitor management, and front-of-house operations.

• Act as a key point of contact for employees, visitors, contractors, and service providers.

• Coordinate office services, including mail, couriers, catering, stationery, consumables, and hot desk management.

• Log, monitor, and track facilities requests and maintenance activities through the Facilities Management system (FAMIS 360).

• Support reactive and planned maintenance activities, ensuring timely completion of work orders and accurate record keeping.

• Maintain contractor documentation, including insurance certificates, RAMS, permits, and site inductions.

• Process purchase orders, invoices, and expense tracking through procurement and finance systems (e.g., Ariba).

• Maintain facilities documentation, reports, stock levels, and operational records.

• Support internal events, executive services, travel bookings, and meeting arrangements as required.

• Conduct routine workplace inspections to ensure a safe, clean, and well-maintained environment.

Key Requirements

• Previous experience in facilities coordination, workplace services, office administration, or reception management.

• Strong customer service and stakeholder management skills.

• Excellent organizational skills with the ability to manage multiple priorities.

• Experience working with facilities management, procurement, or finance systems is preferred.

• Proficient in Microsoft Office applications.

• Professional, proactive, and detail-oriented with strong communication skills.