Position Summary

Crescent FLO-MH’s are responsible for performing their assigned duties in a manner that is safe and efficient while focusing on proper handling of materials in the receiving, picking, packing, and shipping processes. Crescent FLO-MH’s are expected to perform all assigned material handler duties and to operate forklift equipment, as needed.

The Forklift Operator-MH processes will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our Culture of:

• Doing It Right
• Doing It Safe
• Doing It Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure a work environment that is safe and maintained where our people could safely grow and develop
• Continually seek out and remove all forms of risk
• Report all safety incidents, near misses, and accidents
• Comply with all OSHA, ISO, and company standards
• Comes to a complete stop at all pedestrian walkways when driving equipment
• Completes daily equipment inspection checklists as required by site

People

• Champion the Crescent Culture of Doing it Right, Doing it Safe, and Doing it Well and abide by all written and understood procedures and policies.
• Follows rules and code of conduct at work; demonstrates ethical behavior at work
• Communicates well and respectfully with others
• Committed to working with leadership’s goals and requests
• Cooperates with new ideas, and actively participates in providing new ideas.
• Flexible & adaptable to the needs of the operation

Productivity

• Works at a pace to achieve production and quality goals
• Ensure and verify all receiving, picking, packing, and shipping are performed accurately.
• Pack, sort, and stack products throughout the shift and review completed tasks for accuracy and completion.
• Perform all activities, utilizing tools and equipment (scales, RF guns, auto-bagger, IT systems) to maximize output.
• Ensure all bins and work areas/stations are maintained in an orderly, organized, and trash-free manner.
• Maintain inventory accuracy
• Operates all relevant forklift equipment (cherry picker, wave unit, sit-down, stand-up) as needed.
• Efficiently load and unload trailers to maintain turnaround times for each dock appointment

Quality

• Responsible for production accuracy and for providing feedback to management regarding errors
• Reliable in attendance and punctuality; completes assigned responsibilities to satisfaction; follows through with commitments.
• Follows rules and code of conduct at work; demonstrates ethical behavior at work
• Report all quality errors and mistakes, according to procedures.                                    

Customer Value

     ✓    Clear communication, ability to balance talking with listening

     ✓    Foster Crescent excellence by cultivating teamwork

     ✓    Effectively communicate directly to all aspects of production

     ✓    Maintain a good working relationship with internal customers

Financial

     ✓    Provide ideas to continually improve productivity, GMP’s, and RSW.

     ✓    Balances Immediate and long-term priorities: seeks to meet critical objectives while

            considering the impact of those decisions and activities on the ability to achieve long-term goals.

Cultural Competencies 

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our products and services. Monitoring and measuring every key ingredient that could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change, and an advocate for continuous improvement.
• Follows up to ensure quality task completion.

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being counts. A diverse environment where everyone fits and can be successful.

• Self-assured Communicator: clear and concise; balanced talker and listener
• Temperament: patient, firm and flexible, energetic and enthusiastic, solutions oriented

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Process Oriented: able to follow structure where it exists and create (document) structure as needed.
• Resilient: able to deal with the unexpected and not easily flustered.
• Detail Oriented: organized and follows up to ensure tasks are completed.

Work Environment / Physical Demands

• Fast-paced environment, requiring Material Handlers to adapt to continuous changes in priorities, volumes, and staffing requirements.
• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch for an extended period of time
• Ability to regularly lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds.
• Ability to make repetitive motions, including typing for several hours.
• Walk on concrete floors for extended periods while in the facility.
• Ability to work and operate in a non-climate-controlled environment.
• Possess the necessary level of hand/eye coordination to safely operate industrial equipment

Systems Usage

• Customer Systems
• RF Scanners
• QuickBase
• WMS System
• SAP

Performance Metrics and Trends

• Safety-No incidents
• People- Excellent attendance and teamwork
• Productivity- Works efficiently and effectively
• Quality- Pay attention to the quality of what is produced
• Customer Value- Understand the need to satisfy the customer

Qualifications

Desired Education, Experience, & Qualifications:                                                                                                                   

• High School diploma or GED
• Ability to follow English written and oral instructions
• Ability to work well with others
• Possess basic math skills
• Dependable & reliable
• Data entry
• Prior experience operating forklift equipment

Preferred Qualifications:

• 1-2 years of prior material handling and/or warehousing experience
• Regulatory cGMP manufacturing experience
• Forklift certified
• Word processing, database, and spreadsheet knowledge
• Detail oriented
• Flexibility with hours worked

 We will know that the FLO-MH is successful if they can:

•  Operate safely
• Operate efficiently
• Operate as part of a team.
• Operate industrial equipment safely and in a way that minimizes risk