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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

Job Summary:

We are looking for a highly motivated and detail-oriented Financial OTC Billing Analyst to join our Enterprise Financial Service OTC team. This role will support the order-to-cash – Billing process, ensuring timely and accurate processing of customer Billing and invoicing. The ideal candidate will have strong analytical skills, excellent communication abilities, and a keen interest in learning finance and accounting processes in a fast-paced environment.

Key Responsibilities:

• Process customer billing document in the ERP system as per defined policy and guidelines, ensuring accuracy and timely execution.
• Generate and distribute customer invoices for correctness, ensuring alignment as per the guidelines.
• Monitor and follow up on outstanding Finance/customer queries and transactions.
• Investigate and resolve discrepancies or issues related to invoices or orders.
• Collaborate with multiple stakeholders from international entities to resolve queries, customer issues and ensure smooth Invoice processing.
• Maintain accurate records and documentation of transactions and communications with customers and adhere to KPI Metrics.
• Assist in preparing monthly, quarterly, and annual reports for internal stakeholders.
• Help identify process improvements to enhance efficiency and reduce errors in the OTC - Billing process.
• Perform other duties as assigned by the manager.

• End-to-end process transition by assisting in knowledge transfer, documentation of SOPs, and ensuring smooth handover with minimal operational impact from International Team.

Qualifications:

• Min 6 years for experience in OTC Billing/Invoicing Process. Bachelor’s degree in commerce (Only Finance Graduates), No Technical Graduates.
• Strong attention to detail and accuracy, ability to work independently. Excellent communication and interpersonal skills.
• Proficient in Microsoft Office, especially Excel; experience with ERP systems (SAP, Oracle, etc.) is a plus.
• Ability to work independently in a fast-paced, team-oriented environment. Strong analytical and problem-solving skills.
• Willingness to learn and adapt to new processes and systems.
• Prior experience of working in a Shared Service / GCC Environment is must.

Key Attributes for Success:

• Eagerness to learn and grow within the finance and accounting domain.
• High level of organization and time-management skills.
• Customer-focused attitude with a strong commitment to providing excellent service.
• Ability to handle sensitive information and maintain confidentiality.
• Adhere to RTX CORE values.
• The candidate must be flexible to work in any shift and open to work from the office.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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