Family Violence Support Worker 

Full-time | Darwin Region, NT | SCHADS Level 4 

Why this role matters 

The Salvation Army's Family Violence Services in the Northern Territory supports women and children who have experienced, or are currently experiencing, family violence. Through our refuge and community-based programs, we provide safe, welcoming and supportive environments where victim survivors can begin to heal, rebuild their lives and work towards a future free from violence. 

As a Family Violence Support Worker, you will play an important role in providing practical support, encouragement and stability during some of the most challenging times in a person's life. Every day brings the opportunity to help women and children feel safe, supported and empowered as they work towards greater wellbeing, independence and hope for the future. 

About the role 

We are seeking two passionate Family Violence Support Workers to join our NT Family Violence Services team, with positions being based in the Darwin Region. Working alongside Specialist Family Violence Practitioners and Team Leaders, you will support women and children accessing our services through crisis response, safety planning, case management support and practical assistance. You will play an important role in helping clients navigate challenges, access services and work towards achieving their individual goals in a safe and supportive environment. 

These are permanent full-time positions within Family Violence Services, reporting to the Team Leader. Pay is in accordance with SCHADS Level 4. 

How you will make an impact 

• Build positive and trusting relationships that promote safety, empowerment and wellbeing 

• Provide compassionate and responsive support to women and children accessing Family Violence Services 

• Assist with intake, risk assessments, safety planning and referrals 

• Support clients to implement case plans and achieve their identified goals 

• Advocate for and connect clients with community services, housing, health and other supports 

• Assist with crisis responses and practical support needs 

• Maintain accurate client records and documentation 

• Identify and escalate risks to ensure client and staff safety 

• Contribute to the day-to-day operation of Family Violence programs and refuge services 

• Work collaboratively with colleagues and stakeholders to achieve positive outcomes for clients 

• Help create safe, inclusive and culturally respectful spaces where women and children feel heard, valued and supported 

What you will bring 

• Certificate IV in Community Services, Welfare, Community Development or a related field, or equivalent experience 

• Experience working within community services, family violence, homelessness or a related sector 

• A genuine passion for supporting women and children experiencing vulnerability and crisis 

• Demonstrated ability to provide trauma informed and client-centred support 

• Strong communication, interpersonal and relationship-building skills 

• Sound organisational skills and the ability to manage competing priorities 

• Strong written and digital record-keeping skills 

• Resilience, integrity and the ability to remain calm and professional in challenging situations 

• Working with Children Check (Ochre Card) 

• NT Driver's Licence 

• First Aid Certificate or willingness to obtain 

What we offer 

• NFP salary packaging benefits up to $15,900 tax free and Entertainment Benefit up to $2,650 tax free 

• Flexible working arrangements 

• Employee Assistance Program 

• Financial, retail and lifestyle discounts 

• Discounted health and fitness programs 

• Up to 8 weeks of purchased leave per year 

• Generous parental leave 

• Up to 5 days paid leave to support TSA programs 

• A supportive, inclusive culture with passionate team members 

• The opportunity to make a meaningful difference in the lives of women and children 

How to apply 

If you are passionate about supporting women and children impacted by family violence and want to be part of a team that provides safety, hope and meaningful change, we would love to hear from you. Please submit your application, including a resume and cover letter outlining your suitability for the role. 

Applications will close as soon as a suitable candidate is secured.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration