DUTIES

SUMMARY

The Family Resource Specialist (FRS) role is responsible for building and maintaining an ongoing supportive relationship with families enrolled in home visiting services. The Family Resource Specialist provides support and resource services to families in accordance with their specific needs and assists with enrollment and recruitment activities. 

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Participates in ongoing recruitment efforts through community outreach via presentations and resource fairs, and conducts appropriate follow-up on recruitment activities.

• Supports the enrollment process by completing the intake visit with Home Visitor to support families with resources or referrals that are identified during the first home visit.
• Supports with the planning and implementation of socializations groups.
• Supports program implementation by completing administrative tasks including material orders printing documents, and organizing program resources. 
• Assist with caseload management when a Home Visitor is on extended leave of absence ensuring families receive consistent support and program services continue without interruption.
• Works primarily in the office, with travel to community locations, family homes, and CII sites based on program and family needs.
• Maintains confidentiality and handles highly sensitive information.
• Provides data for program reports as required.
• Develops, maintains and uses a working knowledge of the ethnic and cultural differences, practices and values of the client families in order to better understand their needs and provide appropriate services. 

ADDITIONAL DUTIES

• Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

• 1 year of experience in programs offering child and family assessment services, home visiting services, early intervention services, direct experience in working with children ages 0 to 5, parent education services, family support and referral services, or similar required.

• Associate degree in early childhood education, social work, psychology, child development or related field required.

• Bachelor's degree in child development, early childhood education, psychology, social work or similar discipline from a four-year university preferred.

OTHER QUALIFICATIONS

• Possesses a valid driver's license and state-required auto insurance.
• Reliable transportation to and from worksites.
• Required to travel extensively to sites and community locations (> 50% of the time).
• Spanish / English bilingual preferred.

• Some weekend and afternoon/evening work may be required.

• Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use of disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.

• Participates in and conducts and sustains performance quality improvement activities according to designated role and responsibilities.

• Sensitivity to service population’s cultural and socioeconomic characteristics.

• Excellent verbal and written communication skills.

• Punctual and dependable attendance.

• Understands CII’s basic philosophy and participates fully in carrying out its mission.

CERTIFICATES, LICENSES, REGISTRATIONS

• None required

COMPUTER SKILLS

• Must have basic knowledge of computer programs in a Windows environment, including Word, Excel, PowerPoint, and E-mail

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 - 2/3, 2/3+]

• Stand: 1/3 - 2/3
• Walk: 1/3 - 2/3
• Sit: 1/3 - 2/3
• Reach with hands and arms: 1/3 - 2/3
• Use hands to finger, handle, or feel: 2/3+
• Climb or balance: 1/3 - 2/3
• Bend, kneel, crouch, or crawl: -1/3
• Talk or hear: 2/3+
• Taste or smell: None
• Carry, push or pull: 1/3 - 2/3
• Lifts Weights or Exerts Force
  • Up to 10 pounds: 1/3 - 2/3
  • Up to 25 pounds: 1/3 - 2/3
  • Up to 50 pounds: None
  • Up to 100 pounds: None
  • More than 100 pounds: None

VISION REQUIREMENTS

• No special vision requirements.

WORK ENVIRONMENT

The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Time Spent [None, -1/3, 1/3 - 2/3, 2/3+]

Environmental variables that may be indicated as applicable to the position:

• Working near mechanical parts: -1/3
• Work in high, precarious places: None
• Fumes or airborne particles: -1/3
• Toxic or caustic chemicals: -1/3
• Outdoor weather conditions: -1/3
• Extreme cold (non-weather): None
• Extreme heat (non-weather): None
• Risk of electrical shock: None

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VISION REQUIREMENTS

• No special vision requirements.

NOISE LEVEL

• Moderate noise

REQUIRED TRAINING

• New Hire Orientation
• AB-1343: Sexual Harassment Prevention training
• Mandated Reporter
• Timekeeping & Attendance
• CPR/First Aid
• LABBN/HFA Trainings

COMPENSATION:

In accordance with California law, the expected pay range for this position is included in this posting.  The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.

BENEFITS: 

• Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year 

• Excellent medical, dental, and vision insurance for eligible employees and qualified dependents

• 403b Retirement Plan with employer contribution for eligible employees

• Up to $4,500 in tuition reimbursement per calendar year

• Eligible for the Public Service Loan Forgiveness program 

• Flexible Spending Account (FSA) & Health Savings Account (HSA)

• Employer paid Life and AD&D Insurance 

• Voluntary Supplemental Insurance 

• Opportunity for growth & advancement 

• Professional development & continued training 

• Team building & bonding through company sponsored events & activities

CONTINGENCIES: 

• Influenza immunization or declination

• COVID-19, MMR and Tdap immunizations

• Education verification

• Reference check

• Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services 

• Drug and alcohol screening

• Tuberculosis screening