Facilities Service Administrator

The National Enquiry Centre, Hillington, Glasgow

Full Time - Permanent

Salary: Up to £24,947 per annum

We have an opportunity for a Facilities Administrator to join our team within the Facilities department based in our National Enquiry Centre in Hillington.

This is a full-time role for 37.5 hours a week, working Monday – Friday, 8am – 4pm.

Duties of this role include:

• To be an active member of the facilities team, involved in the day to day running of the department, providing an efficient and high-quality facilities management service to all internal customers, ensuring that the overall objectives of the facilities function are achieved
• Provide data processing services for the Engineering function in respect of a Maintenance Management system (MMS) and EBME Management system
• Effectively handle enquiries via email and telephone
• Liaising with external service providers/contractors
• Schedule and monitor progress of maintenance requests
• Asset data management
• Invoice processing
• Maintain document control files for audit and compliance
• Provide general administrative support

Applicants should meet the following criteria:

• Proven accurate IT/keyboard skills, proficient in the use of MS Word, Excel and Outlook
• Minimum of GSCE/Standard Grade/National 4/5 Mathematics and English
• Data input experience required with high attention to detail
• Ability to learn new software applications
• Customer service experience
• Good team player
• Problem solving and analytical skills
• Excellent telephone communication manner
• Ability to demonstrate exceptional organisational skills and ability to prioritise
• Excellent written/verbal communication and interpersonal skills

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy