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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

The Facilities Manager, Hard Services is responsible for managing the technical and infrastructure aspects of building operations, ensuring reliable, efficient, and cost-effective facility systems. This role includes overseeing mechanical, electrical, plumbing (MEP) systems, implementing preventive maintenance, troubleshooting issues, and enhancing building performance. With the adoption of smart building technologies, the Facilities Engineer also monitors, configures, and optimizes IoT-enabled systems for energy efficiency, security, and occupant comfort.

This role is responsible for overseeing building equipment operations and managing the facilities workforce in Batam. The scope also extends to supporting and coordinating technical operations across other offices within the East Asia Cluster 2 region. In addition, the role includes administrative responsibilities, as well as the preparation, validation, and presentation of key reports, including monthly operational reports, incident reports, root cause analyses, and other management presentations.

Key Responsibilities

Operations

1. System and Maintenance

• Maintain and troubleshoot HVAC, electrical, plumbing, and structural systems, air-compressors, lifts and other building systems installed.
• Ensure compliance with safety standards and regulatory requirements for all building systems.
• Conduct regular inspections and preventive maintenance on mechanical and electrical systems.

2.     Department

• Staff management including planning of resources, discipline, and achievement of targets.

3.     Smart Building Management

• Integrate and manage IoT-enabled devices and Building Management Systems (BMS) to monitor and control building functions.
• Utilize data analytics to track energy usage, air quality, occupancy patterns, and system performance, identifying areas for improvement.
• Implement predictive maintenance using data from sensors and automation platforms to minimize downtime and extend equipment lifespan.

3. Energy Management and Sustainability

• Develop and implement energy-saving strategies, including optimizing lighting, HVAC, and building envelope systems.
• Monitor and adjust systems to improve energy efficiency through smart building technologies, such as automated lighting controls, smart thermostats, and renewable energy systems.
• Support initiatives to meet sustainability goals by minimizing the building’s carbon footprint and water usage.

4. Security and Safety Systems

• Oversee and maintain smart security features, such as access control, video surveillance, and occupancy sensors.
• Ensure life safety systems, including fire alarms, sprinklers, and emergency lighting, are operational and integrated with smart building protocols.
• Conduct safety audits and emergency drills to prepare for and mitigate potential risks.

5. Project Management

• Lead facility upgrade projects, including installing new equipment, retrofitting systems, and integrating smart building technologies.
• Coordinate with contractors, vendors, and cross-functional teams to execute building improvements on schedule and within budget.
• Manage documentation, including as-built drawings, equipment manuals, and maintenance records.

6. Compliance and Documentation

• Ensure all building systems meet local, state, and federal regulations.
• Maintain accurate records of inspections, maintenance, and repairs.
• Prepare reports on facility performance, energy use, and compliance for management review.

7. Budget

• Plan, budget and control spend to ensure best value is received

8. Vendor & people management

• Work and maintain excellent vendor relationship.

9. Team Player

• Support other lines of services within the Account – locally on events and other assistance required.
• Support other offices eg Hub Asia, only when necessary

Required Qualifications

• Qualifications (Degree, Diploma) in engineering (Mechanical, Electrical, Civil, or a related field) or equivalent.
• 3-5 years of experience in facilities management or building engineering.
• Strong understanding of Building Management Systems (BMS), IoT devices, and smart building technologies.
• Knowledge of HVAC, electrical, plumbing, and structural systems in commercial or industrial buildings.

Preferred Qualifications:

• Experience with energy management practices and sustainable building operations.
• Proficiency in data analysis and diagnostic tools for system performance monitoring.
• Excellent problem-solving and project management skills.
• Strong communication skills for collaborating with stakeholders, contractors, and vendors.
• Experience in managing and leading projects.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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