For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others.  FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.   

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Job Roles

• Responsible conducting managerial and organizational reviews, analytics, and studies, as requested.
• Provides oversight to other managers to ensue all deliverables are met
• Identifies gaps in project execution and creates remedies; keeps the president informed through written progress reports
• Assists in coordinating the development, data gathering, implementation, and evaluation of a strategic plan. Works with Strategic Planning office in monitoring execution of KPIs
• Assists in management of external organization requirements (e.g.  Joint Commission, OSV, CLIA, etc.) as directed by CEO.
• Creates and manages automated project tracking systems, information systems and other systems and processes to improve departmental and organizational effectiveness; works cooperatively with others in process analysis and improvement.
• Develop systems to track follow-up and outcomes.
• Provides policy clarification and provides technical assistance to managers.
• Assists with the coordination and implementation of special events to include the annual board dinner.
• Coordinates, schedules, and attends meetings and debriefings related to projects and process improvement.
• Ensure directives of Senior Leadership are effectively communicated to managers and support staff, as needed.

• Maintains files of correspondence and related materials to include all administrative-related functions for president and senior leadership, as requested.
• Responsible for composition of the president’s communications; thank you notes, documentation from meetings and patient/colleague correspondence.
• Responsible for scheduling of appointments/meetings as directed by the president to include arrangements for refreshments/lunch, reserved parking, and conference room scheduling.
• Performs other duties as assigned.

Education/Certifications/Licenses/Registrations

• 10 years of experience as an Administrative Assistant, Personal Secretary or Executive Assistant. Five of those years should have been in the healthcare field.
• Excellent operational skills in all M/S Suite, documented use of AI, some skills in publishing and using a platform for communications.
• Demonstrated ability in data gathering and development or use of analytics
• Background in process management a plus.
• Demonstrated track record of managing complex projects.
• Healthcare background is required.
• History of successful work at a high level to a senior company executive
• High School Diploma required; bachelor’s degree preferred.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.

Experience/Specialized skills (including Language)

• Ability to understand concepts and bring projects to life.
• Critical thinking skills; ability to pivot due to rapid change; generalizes learning
• Ability to work at a high level across entire agency. Must possess excellent organizational skills.
• Develops positive internal and external relationships sufficient to support the work of the president.
• Possesses the integrity and work ethic necessary to support the president of the organization
• Works in an environment where confidentiality is a necessity; discretion is required. 
• Bilingual (English/Spanish) preferred.
• Excellent communication skills/Spanish language a plus.
• Must have excellent grammar, spelling and punctuation skills.
• Excellent computer skills. Must be highly versatile with and possess proficiency in Microsoft Office and must type a minimum of 65 WPM.
• Multi-tasking and self-starter skills are a must.
• Excellent composition skills required.
• All technical skills will be verified by on-site testing.

Rewards:

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

#IndAdmin

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

We are excited to share that the salary range for this position is:

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.