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Team Overview

Role Overview And Core Responsibilities

The ideal candidate is fully fluent in English and Spanish, proactive, polished, and highly detail-oriented, with the ability to anticipate needs, manage complex priorities and travel, and interact confidently with senior executives and external stakeholders.

More than traditional administrative support, this role is about making the CEO and the executive office more effective, ensuring seamless coordination, communication, and execution across priorities.

Required Knowledge And Experiences

Key Responsibilities

Executive & Strategic Support

• Provide comprehensive day-to-day support to the CEO, enabling effective management of priorities, commitments, and key relationships.
• Anticipate the CEO’s needs and proactively manage priorities, follow-ups, and competing demands.
• Serve as a trusted point of contact between the CEO and senior leaders, employees, clients, partners, and other key stakeholders.
• Exercise sound judgment and absolute discretion when handling highly sensitive and confidential matters.

Calendar & Priority Management

• Own and strategically manage a complex executive calendar, ensuring the CEO’s time is aligned with business priorities.
• Coordinate executive meetings, leadership sessions, external engagements, and other high-level commitments.
• Proactively resolve scheduling conflicts and ensure the CEO is appropriately prepared for key meetings and engagements.

Travel & Executive Logistics

• Coordinate complex domestic and international travel, including flights, accommodations, ground transportation, itineraries, and last-minute changes.
• Anticipate logistical needs and ensure a seamless executive experience throughout travel and external engagements.

Meetings & Executive Communications

• Coordinate materials, agendas, briefing documents, and logistics for leadership and executive meetings.
• Draft and edit high-quality correspondence and communications in both English and Spanish.
• Track key commitments, decisions, and follow-up actions to ensure appropriate closure.
• Support executive events, leadership visits, and other high-profile engagements as required.

Stakeholder Management

• Build strong relationships across the organization and interact professionally with senior executives and external stakeholders.
• Represent the CEO’s office with exceptional professionalism, warmth, diplomacy, and responsiveness.
• Serve as a thoughtful gatekeeper, appropriately prioritizing access, requests, and information.

Qualifications

• Significant experience supporting a CEO, President, C-suite executive, or similarly senior leader, ideally within a multinational or complex corporate environment.
• Full professional fluency in English and Spanish, with exceptional written and verbal communication skills in both languages.
• Exceptional organizational and time-management skills, with the ability to manage multiple priorities seamlessly.
• Outstanding judgment, discretion, and ability to handle confidential information.
• Highly proactive, resourceful, and solutions-oriented, with the ability to anticipate needs before they arise.
• Exceptional attention to detail and consistently high standards of execution.
• Polished executive presence and confidence interacting with senior leaders and external stakeholders.
• Strong proficiency with Microsoft 365 and executive productivity tools.
• Ability to operate effectively under pressure and adapt quickly to changing priorities.
• Critical Attribute: Impeccable punctuality and commitment to ensuring all engagements run seamlessly and on schedule.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

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