About us  

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker anda Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations. 

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. 

Join us and play your part in making life’s moments mean a little more. 

About this role 

Provide comprehensive administrative and executive support to the Chief Customer Officer, North America. This role is responsible for managing day-to-day administrative activities, coordinating schedules and communications, organizing meetings and travel, and ensuring the efficient operation of the executive office.

The ideal candidate is highly organized, detail-oriented, proactive, and capable of managing multiple priorities while handling sensitive information with discretion and professionalism.

• Manage a complex and frequently changing calendar, prioritizing appointments and resolving scheduling conflicts.
• Coordinate and schedule meetings, this can include customer, distributor, internal large and small meetings.
• Anticipate the executive's needs and ensure appropriate preparation for meetings, presentations, and business engagements.
• Prepare and organize meeting materials, agendas, presentations, and briefing documents.
• Manage incoming communications and prioritize requests requiring executive attention.
• Support special projects and administrative initiatives as assigned.
• Coordinate travel arrangements, including itineraries, accommodations, transportation, and meeting logistics.
• Manage travel and entertainment expenses in accordance with company policies and compliance requirements.
• Resolve travel-related issues and adjust plans as business needs change.
• Manage distribution lists, meeting invitations, and departmental communications as required.
• Handle highly confidential business and personnel information with discretion and integrity.
• Maintain a thorough understanding of company policies, procedures, and organizational protocols.
• Demonstrate professionalism and sound judgment when interacting with employees, leaders, customers, and external partners.

Experience/skills required: 

• Bachelor's degree or equivalent combination of education and relevant experience preferred.
• Minimum of 8-10 years of experience supporting senior executives, preferably within a large, complex organization.
• Demonstrated experience managing complex calendars, travel arrangements, and executive communications.

Skills & Capabilities

• Exceptional organizational and time management skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• High degree of professionalism, discretion, and confidentiality.
• Ability to work independently while exercising sound judgment and initiative.
• Strong interpersonal skills with the ability to build effective working relationships at all levels of the organization.
• Advanced proficiency in Microsoft Outlook, PowerPoint, Word, Excel, Teams, and other business productivity tools.
• Proven ability to adapt in a fast-paced environment and respond effectively to changing priorities.

Working with Us 

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package.

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. 

Recruitment Scam Warning 

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money. 

At Diageo certain roles are eligible for additional rewards, including annual incentive payment and stock awards. US-based employees are eligible for healthcare benefits, retirement benefits , short-term and long-term disability coverage, basic life insurance, wellness benefits and industry leading parental leave, among others.  (Benefits/perks listed may vary depending on the nature of your employment with Diageo and the country where you work.)  The salary range displayed is the salary range for the role’s primary location.