We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to more than 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you'll love this role of Enterprise Data Architect

We're looking for an experienced Enterprise Data Architect to play a pivotal role in one of the most significant transformation programmes within Civica.

This is a rare opportunity to take ownership of Civica's enterprise data architecture as we modernise our technology landscape and build the foundation for future growth, analytics, automation, and AI enablement. You'll help shape how data flows across the organisation, supporting major business transformation initiatives while establishing the standards, governance, and architectural principles that will underpin our future state.

Working closely with senior business leaders, technology teams, and strategic partners including Salesforce, NetSuite, Certinia and PwC, you'll have the opportunity to influence decisions at the highest level while remaining hands-on in delivering practical outcomes. This role offers genuine ownership, visibility, and the ability to leave a lasting impact across a global organisation.

Key Responsibilities

• Own and develop Civica's enterprise data and integration architecture strategy
• Document and define current-state and future-state data architecture across the organisation
• Design scalable data models, integration patterns, and migration strategies that support business transformation
• Provide architectural leadership across major programmes including ERP, professional services automation, integration, and data transformation initiatives
• Provide expert advice and guidance data governance standards, quality controls, and master data management approaches
• Support large-scale data migration activities
• Define transition states from legacy to target architectures
• Work closely with internal stakeholders and external partners to ensure architectural alignment and successful delivery
• Translate complex technical concepts into clear business language for executive and non-technical audiences
• Provide oversight and guidance on data security, compliance, and regulatory requirements
• Act as the subject matter authority for enterprise data architecture across central functions

Requirements

• Significant experience in Enterprise Data Architecture within complex organisations
• Strong expertise in enterprise data modelling, integration architecture, and large-scale data migration programmes
• Experience designing and delivering data architecture strategies that support business transformation
• Ability to balance strategic thinking with a hands-on, delivery-focused approach
• Experience working across multiple enterprise platforms and complex technology landscapes
• Strong stakeholder management skills with the ability to influence at executive level
• Proven ability to communicate complex technical concepts to non-technical audiences
• Experience establishing data governance frameworks, standards, and controls
• Knowledge of data security, privacy regulations, and best practice architecture principles
• A track record of driving architectural change in fast-paced and evolving environments

Nice to have

• Experience with Salesforce, NetSuite, Certinia, or similar enterprise SaaS platforms
• Exposure to private equity-backed or high-growth businesses
• Experience supporting analytics, reporting, AI, or data platform initiatives
• Experience creating enterprise-wide master data management approaches
• Experience working with global teams and third-party implementation partners

What makes this opportunity unique?

• Own the enterprise data architecture function within a growing global organisation
• Shape the future-state data landscape across multiple major transformation programmes
• Play a key role in Civica's AI-first strategy, ensuring data becomes a foundational business capability
• Influence executive decision-making and technology strategy
• Lead architectural direction across initiatives including finance transformation, professional services automation, integrations, and data migration programmes
• Create the foundations for a single source of truth across the organisation
• Join a business investing heavily in technology modernisation and digital transformation

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

Benefits

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + Bank Holidays – plus the option to buy up to 10 extra days
✔ Days of Difference – Up to 3 extra days off for volunteering

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future
✔ Income Protection – Up to 75% salary cover for long-term illness
✔ Life Assurance – 4x salary tax-free lump sum
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependants)

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare
✔ Health Cash Plan – Claim back physio, therapies and more
✔ Dental Insurance – Cover for routine and emergency care
✔ Electric Vehicle (EV) Scheme – A wide range of electric and hybrid vehicles
✔ Affinity Groups – Join employee-led communities
✔ Bounty Bonus – Refer a friend and get rewarded

Our Commitment to Inclusion

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.