We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What you’ll be doing

Essential Duties & Responsibilities:

• Ensure that all exterior grounds of the hotel are properly maintained on a daily and frequent basis.
• Complete minor work orders such as replacing ceiling tiles, filters, light bulbs, patching vinyl, repairs to pipelines, toilets, sink, kitchen and laundry equipment, etc. perform preventative maintenance duties as assigned.
• Ensure that assigned equipment is prepared and operational for the following day’s work.
• Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, lighting systems and makes minor repairs and/or replacements to ensure proper operation and maximum efficiency.
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures in guest rooms, if needed.
• Maintain front entrance area, parking lot and/or garage, and street entrance in a clean and presentable manner.
• Maintain the safety and cleanliness of the exterior of the facility, grounds, pool and exercise/sports facilities ( including property signs and lighting)
• Follow procedures that ensure the security of inventory and assets such as tools, supplies equipment, furniture, television, etc., replenishes supplies and inventory in a timely and efficient manner to all guest questions and/or requests to ensure strong guest satisfaction.
• Report all unsafe conditions and malfunctioning equipment to supervisor.
• Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Assist with other duties as assigned.

Qualifications and Requirements:

Basic reading, writing and math skills and 1+ year(s) of general building maintenance and repair experience. Completion of high school diploma or related vocational training preferred.

This job requires ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, kneeling, climbing, and crawling.

Other:

• Working knowledge of basic plumbing, electrical skills, preventative maintenance procedures, and reasonable understanding, of building equipment and hand tools.
• Communication skills are utilized a significant amount of time when interacting with other hotel staff and hotel guests.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day or to read equipment repair manuals.
• Mathematical skills, including basic math, are used frequently.
• May be required to work nights, weekends, and/or holidays.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. 

Here’s a snapshot of what we offer: 

• Medical, Dental & Vision Insurance  

• Health Savings Account (HSA) with Company Match  

• 401(k) Retirement Plan with Company Match  

• Paid Vacation & Sick Time  

• Paid Parental Leave  

• Company-Paid Life Insurance  

• Company-Paid Short-Term & Long-Term Disability  

• Hospital Indemnity, Critical Illness & Accident Insurance  

• Educational Assistance  

• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)  

• Additional Perks & Employee Discounts 
  
  

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.