Endpoint Systems Administrator Lead

Overview

US Conec is seeking an experienced Endpoint Systems Administrator Lead to oversee the administration, security, deployment, and lifecycle management of end-user computing technologies across multiple locations. This role serves as the senior technical resource for endpoint systems, establishes enterprise standards, leads complex technical initiatives, and provides Tier 3 support. The ideal candidate brings strong Microsoft endpoint management expertise, advanced troubleshooting skills, and the ability to mentor technical staff while driving automation, standardization, and continuous improvement.

Responsibilities

• Lead the administration and support of enterprise Windows devices, laptops, workstations, mobile devices, printers, and peripherals across multiple locations.

• Manage endpoint technologies such as Microsoft Intune, Configuration Manager (SCCM), and related management platforms.

• Establish and maintain hardware, software, operating system, security, and configuration standards.

• Oversee operating system deployments, application packaging, software distribution, patch management, and device compliance.

• Implement and maintain endpoint security controls, including encryption, antivirus, endpoint detection and response (EDR), and vulnerability remediation.

• Support Active Directory, Group Policy, authentication, certificates, and identity management integrations.

• Serve as the Tier 3 escalation point for complex technical issues, leading troubleshooting, root-cause analysis, and resolution.

• Develop PowerShell scripts and automation tools to streamline provisioning, deployment, configuration, and ongoing support.

• Support endpoint lifecycle management, including procurement, deployment, inventory, equipment refreshes, and secure disposal.

• Monitor endpoint performance, security compliance, patch status, and system health.

• Mentor technical staff, maintain documentation, and establish consistent troubleshooting and support procedures.

• Lead endpoint modernization, Microsoft 365, security, infrastructure, and technology refresh initiatives.

Must Haves

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field; equivalent experience considered.

• 5+ years of experience in endpoint administration, desktop engineering, systems administration, or end-user computing.

• Strong experience with Microsoft Intune, Configuration Manager (SCCM), or comparable enterprise endpoint management platforms.

• Advanced knowledge of Windows operating systems, Microsoft 365, Active Directory, Group Policy, and endpoint security.

• Experience with operating system deployment, application packaging, patch management, software distribution, and device configuration.

• Proficiency in PowerShell or similar scripting tools for endpoint automation and troubleshooting.

• Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.

• Experience with endpoint security technologies, encryption, EDR, antivirus, and vulnerability management.

• Demonstrated technical leadership, advanced troubleshooting, and experience mentoring technical staff.

• Strong problem-solving, documentation, organizational, and communication skills.

Nice to Haves

• Experience supporting IT endpoints across multiple locations in a manufacturing environment.

• Experience with Windows Autopilot, Microsoft Defender for Endpoint, Microsoft Entra ID, and Conditional Access.

• Familiarity with Azure Virtual Desktop and other Microsoft cloud-based endpoint technologies.

• Experience leading endpoint modernization, technology refresh, or enterprise standardization initiatives.

• Microsoft, CompTIA, ITIL, or related IT infrastructure and security certifications.

What We Offer

• Competitive base salary with performance-based bonus potential

• 4 weeks of PTO

• Health, dental, and vision plans

• 401(k) retirement savings plan with employer match and planning resources

• Collaborative, team-based culture that fuels innovation

• Paid time off, holidays, and employee recognition programs celebrating your achievements

• Community engagement and STEM outreach opportunities to give back locally