Operates a hospital vehicle, providing transportation within a 35-mile radius for employees, patients, and visitors to locations such as the hospital, airport, valet lots, and St. Jude parking facilities. This position may serve as a courier to move patient samples from housing to campus and deliver medication and equipment inside of 35-mile radius. This position also picks up hospital mail from the main post office for daily delivery to the Mail Center and handles pick-ups for various hospital services, returning items to the appropriate departments.

Job Responsibilities:

• Use hospital vehicle/ shuttle to provide transportation service for employees, patients and visitors between the hospital and St. Jude parking lots and the St. Jude sponsored lodging facilities.
• Assist in performing preventive maintenance checks (e.g., fluid levels, tire pressure, lights, gas oil, interiors).
• Assist passengers entering/exiting the vehicle as required including baggage supplies; Regularly cleans the interior and exterior of the vehicle.
• Contribute to overall team effort by handling customer complaints in a positive manner, escalate as needed.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training:

• High school diploma or GED equivalent required.

Minimum Experience:

• 1+ years of professional driving experience.
• Some experience operating a 15-passenger van, preferred; Must have a valid driver's license from the employee’s state of residence and be insurable by St. Jude’s insurance carrier.
• Some experience in the safe and efficient operation of appropriate size vehicle.
• Knowledge of state and local laws governing the operation of a motor vehicle.
• Commercial driver's license (CDL) as preferred

Licensure, Registration and/or Certification Required by SJCRH Only:

• (LC: DLF-TN or DLF-ARK or DLF-MISS) Must have or obtain a valid driver's license with "F", "P" or equivalent endorsement from the employee’s state of residence within the probationary period (90 days of hire date) and be insurable by St. Jude’s insurance carrier.

Special Skills, Knowledge and Abilities:

• Ability to understand and adapt to changing priorities. Skills in structured problem-solving and openness to learning new approaches to execution.
• Learns on the job and applies skills in routine tasks and activities; delivers under supervision and guidance
• Is open to any type of change or new idea presented. Shows eagerness to learn from different avenues. Addresses needs/ problems in a logical manner, using defined approaches.
• Skills in clear and effective communication (written and verbal) and timely exchange of information with relevant stakeholders for work outcomes.
• Has clear, concise communication in both verbal and written communication. Listens to requests, confirms understanding of routine needs, and provides accurate answers. Shares information within team as directed.
• Skills in planning, prioritizing, and organizing work well. Ability to deliver under tight timelines with focus on quality and efficiency.
• Manages own time well to plan work and meet daily task needs. Executes routine tasks under guidance and/ or supervision. Shows attention to detail, produces quality work on time.
• Ability to stay calm and control emotions even in stressful and difficult situations.
• Tries to remain calm but may need support to manage stress in difficult moments. Demonstrates effective coping mechanisms; Seeks help when needed. Needs reassurance and support to manage pressure effectively.
• Ability to safely operate a vehicle, follow traffic rules, and navigate efficiently to support healthcare operations (e.g., patient transport, medical supply delivery).
• Operates vehicles safely for basic transport tasks inline with traffic laws and hospital driving policies. Demonstrates physical fitness and is able to drive for multiple hours. Undergoes and clears necessary background checks and driving requirements.
• Skills in identifying problems and finding smart ways to fix them quickly and effectively, making use of available resources (e.g., supplies, tools, materials)
• Basic knowledge of troubleshooting skills, techniques and processes. Uses available tools and resources to solve routine problems as per processes; Seeks guidance, if needed for quick resolution. Demonstrates promptness in seeking supervision to respond to complex queries.
• Ability to recognize potential hazards, follow safety rules, and take precautions to prevent incidents (e.g., accidents, injuries, contamination).
• Understands basic safety rules but needs reminders to follow them. Recognizes obvious hazards but may overlook less obvious risks. Relies on supervision to ensure safe practices.
• Ability to work well with team members to achieve a common goal by helping, communicating, and supporting each other.
• Understands the importance of teamwork and comes to work with a positive attitude. Works best with clear instructions and defined roles; Participates in team activities when directed. Is Open to feedback and learning from others.

Physical Demands and Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee frequently is required to stand, walk, and climb or balance.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• The employee must frequently utilize manual dexterity and coordination to operate a motor vehicle.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
• The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.
• The noise level in the work environment is usually loud.
• Intermittent exposure to stressful situations, multiple pick-ups/delivers to be accomplished in limited time.
• An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
• The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface.
• Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This job description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $19.50 - $28.50 per hour for the role of Driver.

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