At JetCool, a Flex company, we’re at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what’s possible and tackling complex challenges.

A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we’re not just advancing technology — we’re redefining cooling standards to create a more sustainable tomorrow.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Documentation Control Manager located in Littleton, MA.

Reporting to the VP of Operations the Documentation Control Manager will help design, implement and lead the documentation control function of Jetcool’s documentation control process. Strong preference will be given to those with a proven track record managing PLM systems that support high volume production through a mix of internal production and external value-add partnerships.

What a typical day looks like:

• Manage the PLM based documentation control process supporting the creation and release of revision-controlled ECO documents spanning Design Engineering, Production and Customer Success.
• Create, adapt and document the change control process and supporting forms as needed.
• Chair the change control board (CCB).
• Ensure change orders are properly filled out, approved and distributed to all stakeholders internally and externally.
• Ensure released change orders are properly exchanged between PLM and ERP systems.
• Be the primary contact between Jetcool and the PLM partner ensuring on-going system updates are properly managed and internal system configurations are up to date.
• Provide training to new employees on the use of the PLM system and Change Order process.
• Participate in the New Product Introduction (NPI) process by providing change order control throughout the NPI life-cycle process.
• Review Bill of Materials (BOMs), CAD drawings, and schematics for correct formatting, metadata tagging, and missing attributes before routing them for final approval.
• Ensure ECOs clearly outline what to do with existing parts (e.g., "use as-is," "rework," or "scrap") and the economic impact of the changes.
• Demonstrated experience configuring and maturing the Documentation Control function within an aggressively expanding, hardware-based technology company.
• Domain expertise working with, configuring, and maturing PLM systems and their interface with ERP systems.
• Demonstrated experience leading change controls boards (CCB) comprised of internal and external stakeholders.
• Understands BOM construction for ease and accurate material flows, purchasing, lot/serial number traceability and PLM management.
• Provide documentation management point of contact leadership with global value-add/contract manufacturing partners.
• Ability to work in a fast-paced environment while delivering on commitments.

The experience we’re looking to add to our team:

• 4-year college degree, masters preferred
• Minimum of 5-7 years relevant industry experience, particularly in high volume environments
• Experience working with and configuring PLM systems to align with the business needs of the company
• Experience working with the full range of stakeholders (Engineering, Manufacturing, Customer Success, Value-Add partners and Contract Manufacturers)

BO18

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.

Job Category

Is Sponsorship Available?

JetCool is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at JetCool, you must complete the application process first).