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About the Role & Program 

“We Change Lives!” That’s our core value within the Disney Programs Recruitment team. We create the most innovative, best-in-class campus program for all segments of the Walt Disney Company. Each team member is essential to attract top talent to the organization and build a pipeline of talent for current and future roles.

At Disney Experiences, you’ll team with the best in the business to build one of the most innovative global businesses in any industry. Uniquely positioned at the center of an exciting, multi-faceted Company, the forward-thinkers at Disney Experiences constantly pursue new ideas and technologies to help the Company’s many businesses drive value, all the while gaining something valuable from the experience themselves.

This internship is a full-time, six-month commitment in Orlando, Florida, from January 2027 through June 2027

What You Will Do

In this exciting and fast-paced changing environment, your ability to demonstrate a strong understanding of people, processes, and technology while assisting with the daily operation of College & International Recruitment!

Performing pre-arrivals, onboarding, and arrivals day tasks including:

• Attending arrivals day events and interacting with incoming participants.
• Contacting participants via phone and/or email to offer support that promotes a positive onboarding experience.
• Responding promptly to incoming candidate inquiries with dedication and compassion.
• Ensuring accurate candidate records and validating that documents are returned in a timely manner to keep the company compliant.
• Reading reports in BrassRing, Excel, and other systems.

Supporting our on-campus Recruiters and their Disney Program Representatives by assisting with:

• Pre-arrival engagement sessions designed to inspire and set up future program participants for success.
• Disney Alumni Association engagement and events (in-person and virtually).

Day-to-day responsibilities include:

• Answering multiple messages through our Disney Programs Support Site (Zendesk).
• Communicating with internal and external partners in a timely manner to request and/or deliver information.
• Processing large amounts of data entry, ensuring accuracy and compliance within a set timeframe.
• Managing daily tasks and special projects with accountability for work output.

Please Apply If You Have/Are

• Successful completion of a Disney Program.
• Passionate about always providing Disney’s legendary guest service.
• A self-starter who demonstrates the ability to investigate, troubleshoot, and provide solutions.
• Driven to actively engage with partners when experiencing challenges.
• Comfortable with group facilitation.
• The skill to work independently and with a team, with minimum supervision.
• The capacity to prioritize work and attention to detail.
• Ability to handle confidential information and multiple tasks in a fast-paced, ever-changing environment.
• Strong verbal and written communication skills.
• Technical proficiencies with Microsoft Office Suite (Outlook, Excel, etc.).

Education

• Junior or Senior preferred.

Eligibility Requirements & Program Information

Candidates for this opportunity MUST meet all the requirements below

• Be enrolled in an accredited college/university, pursuing a degree, taking at least one class at the time of application, OR currently participating in a Disney College Program or Disney Internship.
• Have not completed one year of continual employment on a Disney Internship or Disney College Program.
• Be at least 18 years of age.
• Possess unrestricted work authorization.

Additional Information

• The approximate dates of this internship are January 2027 through June 2027
• Fully available Monday - Friday, 9:00 AM – 6:00 PM Eastern Time Zone, with possible weekends or shifts that are outside of these hours for the duration of the internship, 40 hours each week 
• Able to provide own housing for the duration of the internship program in the Orlando, Florida area.
• Able to provide/have reliable transportation to/from work.
• Be aligned with The Disney Look appearance guidelines.
• We provide limited housing opportunities for Florida-based Disney Interns through American Campus Communities. For more information, click here

Recommendation – Print This Role Description: We encourage applicants to print a copy of this role description to refer to during an interview. This role description will no longer be available once the posting is closed.

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