Strategy & Leadership

• Design and own the enterprise talent acquisition strategy across stores, distribution/supply chain, and corporate functions
• Build and lead peak-season hiring strategies (holiday, etc.), ensuring stores are staffed without sacrificing quality or candidate experience
• Define TA metrics, forecasting models, and hiring targets; report regularly on pipeline health, time-to-fill, vacancy rates, and quality of hire to leadership
• Build scalable sourcing, interviewing, and offer processes that flex between high-volume frontline hiring and more deliberate corporate/management hiring
• Evaluate and manage ATS and high-volume sourcing tools, vendor relationships, and recruiting budget
• Champion a strong candidate experience and employer brand across every touchpoint — from a seasonal sales associate application to an executive search

Team Management

• Hire, manage, coach, and develop a team of recruiters supporting both field/store and corporate hiring
• Set individual and team goals; conduct regular 1:1s, performance reviews, and career development planning
• Establish team workflows and standards of excellence; create a culture of accountability and continuous improvement
• Partner closely with HRBPs, Regional Managers, and corporate leaders to understand hiring needs and workforce plans across the business

Officer-Level & Executive Recruitment

• Personally own and manage end-to-end recruitment for officer-level and other highly sensitive executive roles
• Act as a trusted advisor to the CHRO and HRBPs on senior leadership hiring, market compensation, and candidate assessment
• Manage confidentiality, discretion, and white-glove candidate experience throughout executive searches
• Build and maintain relationships with executive search firms and passive senior-level talent networks across retail, merchandising, and operations

Knowledge, Skills, & Abilities

• Experience leading enterprise TA strategy in a multi-unit or retail environment, including high-volume/seasonal hiring at scale
• Direct experience recruiting for executive or officer-level roles (VP+) with high discretion and stakeholder management
• Strong command of recruiting metrics, ATS platforms, and data-informed decision-making
• Excellent executive presence; comfortable advising senior leaders and HRBPs
• Experience hiring for store leadership (Store Manager, District/Regional Manager) in addition to corporate roles
• Familiarity with Workday and high-volume hiring platforms