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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Responsible for the day-to-day operations of the Security Services programs at all Northeast Georgia Health System Northern Market facilities, including the selection and assignment of officers, training coordination, policy review, management of the security reporting systems and coordination of issues relative to security equipment and alarm monitoring.  The Security Director will assist the Executive Director with internal investigations and with the administration of the approved departmental budget.  The Security Director will report to the Executive Director of Security & Emergency Management.

Minimum Job Qualifications

• Licensure or other certifications: Valid GA Drivers License, CHPA (upon hire or within one year)

• Educational Requirements: Bachelors Degree. Degree in Law Enforcement preferred

• Minimum Experience: Minimum of five years previous hospital security department management experience that includes maintaining a security operation that had the responsibility to assist and protect people, safeguard physical property, and oversee facility parking. Experience in healthcare security required.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Ability to provide quality customer service to staff, patients, and visitors with excellent verbal and written skills

• Ability to handle daily and crisis situations efficiently and effectively, to include crisis intervention and de-escalation techniques

• Ability to lead in a team-oriented environment with the ability to identify and solve problems and engage supervisors and staff in achieving goals of the NGHS Security Program

• Able to act responsibly, manage authority and maintain confidentiality of information

• Ability to establish and maintain effective working relationships with associates, supervisors, senior administrators, public officials, and the general public 

• Knowledge of various security systems including (CCTV, Access Control, Alarm Monitoring, and Report Systems)

• Must be able to engage in Physical Defense Systems: i.e. weapons, defensive tactics, and use of patient restraints.

• Ability to work at main campus in Gainesville as well as Lumpkin and Habersham campuses.  Ability to travel in the region and work a flexible schedule as needed.  This is an onsite role, not remote.

Essential Tasks and Responsibilities

• Responsible for hiring, coaching, and developing the supervisors and staff per established budgets to provide all security related functions to Northern Market Hospitals.  Completes routine appraisals of supervisors per System protocol.

• Responsible for monitoring and evaluating performance of security programs, to include conducting site reviews, vulnerability assessments,  and code drills, writing audit/review reports, reviewing findings, and making recommendations to Executive Director. Develops and implements corrective action plans.

• Establishes/maintains customer relationships with a variety of groups, including hospital leadership and staff, patients, and visitors, to enable the performance of security department services.

• Responsible for planning, developing and implementing security plans and programs, including Emergency Response and Crisis Management, Physical Security, Information & Asset Protection, Incident Management and/or Investigations.

• Provide representation for the hospital at security and  related meetings with outside agencies such as the Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Georgia Emergency Management Agency (GEMA), Hall County Emergency Management Agency (AFCEMA), Assistant Secretary for Preparedness and Response (ASPR – formerly Health Resources and Services Administration - HRSA), the Gainesville Police Department, Hall County Sheriff’s Office, and any other agency where attendance and participation would promote the objectives of the hospital.   

• Responsible to perform annual risk analysis for the Northern Market, particularly with respect to level of crime, reported security incidents, workplace violence, threats from natural and manmade disasters.

• Prepare and manage annual operating and capital expense budgets for the Northern Market security departments.  Ensure department expenses are in line with established operating budgets.

• Develop and maintain accurate statistical data on security activities.  With collected data, provide statistical analysis in a monthly review and annual report with recommendations for improvement. 

• Conducts periodic reviews of all security and security related policies (minimum annually).  Recommend and implement changes where needed.

• Informs the Executive Director regarding circumstances or situations which have or may have serious impact on the hospital.

• Guides the supervisor team in planning, assigning and directing the work of department staff, to include shift scheduling and staffing in line with budget.  Ensures overtime is used only when necessary and approved.

• Develop and disseminate security information to employees, students, and staff through orientation presentations and other methods of instruction.

• Attend monthly meetings for assigned committees to include: Environment of Care Committee, Emergency Management Sub-Committee, Security Management Sub-Committee, and other leadership Committees.

• Prepare annual review of the Security Management Program for the Northern Market. Conducts safety and security surveys i.e. lighting, emergency phones, alarms and monitoring systems

• Review new and existing Security related contracts for accuracy.

• Provides oversight of required plans, including environmental safety, security, and emergency management, ensuring plans and implementation of plans meet or exceed all NGHS, Federal, State, DNV, and CMS requirements.  Tracks department performance across established benchmarks and ensures required reporting is completed.

• Collaborate with IT in the development and management of all Security Technology systems to include CCTV, Access Control, Radio Communications, and other technologies for new and existing facilities in the Northern Market.

• Ensures supervisors and staff perform safety and security rounds of the hospitals, grounds, parking areas, and outlying buildings and maintain visibility by working at assigned posts throughout facilities.

• Writes detailed evaluations, assigns and oversees execution of staff assignments and schedules, and provides effective leadership and guidance of the Northern Market security team to ensure success.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Moderate, Frequently 31-65%

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Frequently 31-65%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.