OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.

Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.

Job Description:

The Director, RCM Products will report to the VP, Practice Technology and will lead the strategy, product direction, and delivery of technology solutions that support revenue cycle operations across OneOncology and its practices. Reporting to the VP, Practice Technology, this role owns the RCM technology portfolio and roadmap, translating business and practice needs into scalable, secure, and effective technology solutions. The Director serves as a strategic partner to Revenue Cycle, Finance, Operations, IT, Security, Compliance, and practice leadership; oversees key vendor relationships and integrations; and drives automation and data-enabled improvements across the revenue cycle. This role also leads and develops a team responsible for RCM technology products and initiatives, establishing priorities, accountability, and consistent execution across the portfolio. 

Responsibilities: 

• Own and communicate the enterprise RCM technology vision, strategy, and multi-year roadmap, ensuring alignment with organizational priorities and the evolving needs of practices. 

• Lead the planning, development, implementation, optimization, and lifecycle management of the RCM technology portfolio, with accountability for product performance, adoption, reliability, and business value. 

• Lead, coach, and develop a team supporting RCM technology products and initiatives; set clear goals, priorities, performance expectations, and development plans while building appropriate team capability and succession. 

• Partner with Revenue Cycle, Finance, Practice Operations, IT, Security, Compliance, clinical stakeholders, and practice leaders to identify needs, define requirements, prioritize investments, and drive successful delivery and adoption. 

• Establish product governance and prioritization processes that balance enterprise strategy, practice needs, regulatory requirements, operational impact, technical dependencies, and available resources. 

• Lead strategic vendor relationships for RCM technology solutions, including selection, contract and commercial discussions, performance management, service-level expectations, issue escalation, and continuous improvement. 

• Oversee integrations between RCM solutions and enterprise platforms, including identity management and data environments, to support secure, reliable, and accessible data flow; partner closely with IT and Security on architecture and compliance requirements. 

• Develop and advance an automation strategy for RCM, including robotic process automation and other workflow technologies; identify high-value opportunities, establish success measures, and ensure sustainable implementation. 

• Use operational, financial, product, and adoption metrics to evaluate performance, identify opportunities, measure outcomes, and inform roadmap and investment decisions. 

• Anticipate industry, regulatory, vendor, and technology trends that may affect revenue cycle operations and translate those changes into actionable technology strategies. 

• Provide executive-level communication on portfolio priorities, risks, dependencies, performance, and outcomes, and facilitate decisions across senior stakeholders when priorities or resources compete. 

• Build scalable processes, standards, and operating rhythms for product management, vendor oversight, implementation, change management, and ongoing optimization across the RCM technology portfolio. 

• Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer. 

Required or Preferred Qualifications (specify within): 

• Bachelor's degree in Healthcare Management, Business Administration, Information Technology, or a related field required; master's degree preferred. 

• 10+ years of progressive experience in product management, product ownership, healthcare technology, revenue cycle technology, or related field, including significant experience supporting healthcare RCM. 

• Prior people management experience required, with demonstrated ability to lead, develop, and hold teams accountable in a complex, cross-functional environment. 

• Demonstrated experience setting product or technology strategy and roadmaps and leading complex, enterprise-scale initiatives from planning through implementation and optimization. 

• Deep knowledge of healthcare revenue cycle processes, technology workflows, regulatory considerations, and industry trends. 

• Strong vendor management experience, including vendor selection, contract negotiation, performance management, service-level oversight, and executive escalation. 

• Experience leading complex systems integrations and partnering with technical teams on identity management, data platforms, security, and interoperability; experience with Okta and Databricks preferred. 

• Experience developing or leading automation strategies, including robotic process automation (RPA) or comparable workflow automation technologies. 

• Demonstrated ability to use data, KPIs, and financial or operational outcomes to make decisions and measure product performance. 

• Experience influencing senior leaders and aligning diverse stakeholders across business, operational, clinical, and technical functions. 

Essential Competencies: 

• Strategic leadership and enterprise thinking, with the ability to translate organizational priorities into a clear technology vision and actionable roadmap. 

• People leadership, coaching, and talent development skills, including the ability to establish accountability while creating an effective and collaborative team environment. 

• Executive presence and communication skills, with the ability to simplify complex topics, facilitate decisions, and influence across functions and levels. 

• Strong business acumen and understanding of the relationship between technology, revenue cycle performance, practice operations, and financial outcomes. 

• Excellent analytical, problem-solving, prioritization, and decision-making skills in environments with competing needs and dependencies. 

• Ability to lead through ambiguity and change while maintaining focus on execution, stakeholder experience, and measurable outcomes. 

• High degree of ownership, judgment, integrity, and collaboration. 

• Attendance is an essential job function. 

This job description does not contain a full listing of activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.