Job Posting Title

Agency

Supervisory Organization

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Job Type

Compensation

Job Description

As the Director of Enterprise Governance with OMES you will enjoy:

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Position Summary

The Director of Enterprise Governance is responsible for leading enterprise technology governance and operational programs that support reliable, accessible, and coordinated delivery of technology services across the State. This role establishes frameworks, standards, processes, and performance measures that promote consistency across state government technology environments, improve service delivery, inform technology decision-making, and maximize the value of technology investments. This role also evaluates technology risks, strengthens operational controls, and ensures appropriate documentation and processes are maintained to support audit readiness. 

Position Responsibilities

Enterprise Architecture

• Lead enterprise architecture initiatives to align technology systems, data, applications, and infrastructure with statewide business needs and technology standards.

• Establish and maintain architecture standards and guidelines that promote interoperability, consistency, scalability, and effective integration across state government.

• Collaborate with agencies and technology teams to evaluate technology solutions, identify opportunities for improvement, and support informed technology decisions.

IT Service Management and ServiceNow Platform

• Oversee IT service management (ITSM) practices and the ServiceNow platform to improve service delivery, standardize processes, and support operational efficiency.

• Establish and maintain service management processes, workflows, and performance measures that promote consistency, accountability, and continuous improvement.

• Identify opportunities to automate processes, improve service quality, and enhance the experience of agencies and technology service users.

Configuration Management 

• Oversee configuration management practices to maintain an accurate inventory of technology assets, systems, applications, and infrastructure within the State.

• Establish processes and standards for maintaining configuration data and documenting relationships and dependencies between technology assets.

• Promote accurate, reliable technology inventory information to support operational decisions, change management, risk assessments, and technology planning.

FinOps and Technology Value Management

• Lead initiatives to improve visibility into technology spending, promote responsible resource utilization, and maximize the value of technology investments. 

• Establish reporting and performance measures to support technology cost monitoring, forecasting, and optimization.

Quality and Accessibility

• Oversee quality assurance and accessibility initiatives to ensure digital products and services are functional, reliable, usable, and accessible to all users, including people with disabilities.

• Establish standards, testing processes, and performance measures to evaluate the quality and accessibility of digital products and services.

• Coordinate with development teams and agencies to identify and resolve quality, usability, and accessibility issues and promote continuous improvement.

Business Continuity and Disaster Recovery 

• Lead business continuity and disaster recovery planning for OMES technology systems and services to support continued operations during and after emergencies, outages, or other disruptions.

• Develop and maintain backup, recovery, and restoration plans for OMES technology environments.

• Coordinate with state agencies to support the development, maintenance, and testing of agency continuity and disaster recovery plans.

• Evaluate recovery capabilities, identify gaps, and coordinate corrective actions to strengthen operational resilience.

Education and Experience

Requirements include a bachelor’s degree in information technology, Information Systems, Computer Science, Business Administration, or a related field. Three to five years of relevant experience in IT governance, enterprise architecture, IT service management, technology operations, or a related field. Experience managing technology programs, developing operational processes, implementing governance standards, or leading cross-functional initiatives. Experience in a leadership or supervisory role is required. An equivalent combination of education and relevant experience may be considered.

Knowledge/Skills/Abilities 

• Knowledge of enterprise technology governance, architecture, IT service management, configuration management, and technology operations.

• Understanding of technology risk management, quality assurance, digital accessibility, business continuity, and disaster recovery practices.

• Ability to develop and implement governance frameworks, standards, procedures, and performance measures to improve operational efficiency and accountability.

• Strong analytical, organizational, and problem-solving skills, including the ability to evaluate performance data, identify risks, and recommend improvements.

• Excellent communication, collaboration, and leadership skills, including the ability to manage cross-functional initiatives and communicate technical concepts to diverse audiences.

Physical Demands and Work Environment

This position works in a comfortable office setting with a computer and telephone for a large percentage of the workday. This position requires long periods, up to eight hours per day, of sitting and working at a desk. The noise level in the work environment is usually mild. Occasional travel may be required. 

Schedule

This is a full-time, 40 hour per week position in office. 

Other Duties 
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

Agency Contact