Build the trusted data foundation for what comes next 

At Merchants Fleet, data is central to how we serve clients, improve operations, make decisions, and prepare for an AI-enabled future. We are seeking a Director of Enterprise Data & Analytics to establish the enterprise vision, operating model, architecture, governance, and capabilities that will help transform data into measurable business value. 

This is an opportunity for an accomplished data and analytics leader to shape enterprise strategy while remaining closely connected to execution. The Director will lead and develop the enterprise data and analytics team, establish trusted data products and analytical capabilities, and partner with business and technology leaders to improve data quality, accessibility, governance, decision-making, and adoption.  

The successful candidate will be an enterprise-minded leader who can see the big picture, translate strategy into action, and build alignment across organizational boundaries. This role is well suited to someone who takes initiative, works effectively across multiple priorities, embraces change and innovation, makes timely decisions, and inspires others to commit to ambitious outcomes.  

What you will lead 

• Own the enterprise data and analytics strategy, operating model, data and information architecture, and multiyear roadmap. 
• Establish data products and analytical capabilities with clear business ownership, stewardship, technical accountability, service expectations, and measures of success. 
• Serve as a trusted data and analytics advisor to senior business and technology leaders. 
• Lead the delivery and operation of secure, scalable, reliable, cost-effective, and supportable enterprise data and analytics platforms. 
• Establish and lead the enterprise data governance operating model, including governance forums, stewardship responsibilities, decision rights, issue escalation, and policy oversight. 
• Set practical standards and controls for data sourcing, quality, metadata, master data, privacy, security, retention, licensing, traceability, and cost. 
• Directly manage, coach, and develop the enterprise data and analytics team, establishing clear priorities, performance expectations, development plans, and delivery commitments. 
• Expand self-service analytics, data literacy, and adoption by connecting new capabilities to meaningful business outcomes. 
• Provide the trusted data, governance, architecture, platform, security, quality, and analytical foundation needed to support advanced analytics and prioritized AI use cases. 
• Partner with Enterprise Solutions & Architecture to align data, information, application, integration, security, and technology architecture. 
• Manage enterprise data investments, resources, vendors, performance measures, risks, and executive reporting.  

How you will lead 

Our senior leaders are expected to set clear direction, deliver measurable enterprise results, and steward the long-term health of the organization. In this role, success will require: 

Enterprise Leadership 

You will operate in the best interest of the whole organization, build trust across functions, navigate competing priorities constructively, and sponsor initiatives that support the enterprise even when they extend beyond the data function.  

Strategic Thinking 

You will anticipate emerging opportunities and risks, challenge assumptions, evaluate meaningful tradeoffs, and direct talent, technology, and investment toward the priorities that create the greatest long-term value.  

Accountability 

You will translate strategy into clear ownership, meaningful performance measures, and sustained results. You will communicate openly about risks and gaps, make timely corrective decisions, and hold yourself and others accountable for both outcomes and conduct.  

Service 

You will keep clients, business partners, colleagues, and the broader organization at the center of data decisions. You will establish clear service expectations, remove systemic barriers, and balance responsiveness with sustainable enterprise solutions.  

People Leadership 

You will set clear expectations, develop talent, encourage open dialogue, provide direct and constructive feedback, and create an environment where team members are supported, challenged, and accountable.  

What will help you succeed 

• Strong business acumen and the ability to translate enterprise priorities into practical data and analytics strategies. 
• Demonstrated leadership of multidisciplinary teams, enterprise programs, and complex organizational change. 
• Advanced data literacy and broad practical expertise across data strategy, governance, architecture, integration, warehousing, business intelligence, metadata, master data, data quality, modeling, visualization, privacy, security, and regulatory compliance. 
• Familiarity with modern data operating models, data products, data marketplaces, self-service analytics, and AI-enabled decision support. 
• Experience leading in a modern cloud data and analytics environment, with exposure to technologies such as Snowflake, Microsoft Azure, Microsoft Fabric, Power BI, Databricks, Atlan, Matillion, SQL-based platforms, or comparable tools. 
• Strong executive communication, facilitation, judgment, and relationship-building skills. 
• The confidence to take initiative, make decisions, address ambiguity, and maintain momentum across multiple priorities. 
• The ability to gain commitment through influence, positive communication, and a clear connection between the work and its business value.  

Education and experience 

• Bachelor’s degree in computer science, data science, information science, business, or a related field, or an equivalent combination of education and relevant experience. 
• Ten or more years of progressively responsible experience in data and analytics, information management, technology, business management, or a related discipline. 
• Five or more years of progressive leadership experience leading teams, cross-functional programs, and enterprise initiatives. 
• Demonstrated success developing and executing enterprise data, analytics, information architecture, or governance strategies that produce measurable business outcomes. 
• Proven capability to align complex business processes, information assets, operating models, and performance measures across functions. 
• A track record of influencing executive investment decisions through compelling business cases, strategic roadmaps, and long-range planning. 
• Experience building or maturing data governance, stewardship, data operating models, or enterprise data organizations. 
• Familiarity with fleet management, transportation, asset-intensive operations, auto finance, lending, leasing, securitization, or another regulated and data-intensive industry is preferred.  

The leadership environment 

This is a fast-moving role with broad enterprise visibility and a varied portfolio of responsibilities. The successful leader will be energized by change, innovation, problem-solving, and the opportunity to influence others. The role requires a balance of urgency and judgment, along with the ability to delegate appropriately while maintaining accountability for accurate, timely results.  

Why this role matters 

The Director of Enterprise Data & Analytics will help determine how Merchants Fleet uses data to better serve clients, improve operations, manage risk, enable employees, and advance AI-enabled capabilities. The role offers the opportunity to build an enduring enterprise foundation while leading a team and influencing important decisions across the organization.  

Compensation will reflect relevant experience, qualifications, internal equity, and other job-related considerations.

The Company 

You're invigorated by team collaboration and a fast-paced work environment. Opportunities for growth motivate you to always bring your A-game. You’re tired of being told “no” when you think of ways to improve, innovate, and do things better.

There’s a place for people like you. Welcome to Merchants Fleet.

We’ve been around for more than 60 years, but we’re the fastest growing fleet management company in North America. The fleet industry is behind every delivered package, the summertime memories kids make on their way to camp, and the heavy-duty trucks and vans that keep the lights on. That’s a lot of responsibility, and why we want our employees to always be at their best.

Everything at Merchants Fleet is fueled by our entrepreneurial spirit, including:

• Leadership who truly lead and engage with employees   
• Real career paths and the tools you need to grow and develop  
• A work environment that’s encouraging and collaborative

We know employees won’t stay if they’re not happy, which is why we provide a great benefits package on top of our award-winning work environment. In fact, we’ve just made the “Great Companies to Work For in NH” list for the 10th year and have a 84% employee satisfaction score (higher than the national average of 57%).

So, what are you waiting for? See why a career with Merchants Fleet is the best decision your future self has ever made.  

Location: Merchants Fleet Headquarters- Hooksett, NH (Hybrid)