Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
The Director, Group FP&A is responsible for leading the Group’s financial planning, forecasting, performance reporting and analysis capability. Reporting to the General Manager, Group Finance, the role owns the group planning and forecasting architecture, including standards, definitions, calendar, models and systems, and consolidates segment inputs into a single trusted view of Group performance for the CFO, SLT and Board. Operating as the hub in a hub and spoke model, the role sets the standard for, and works through, the Segment FP&A leaders to drive improvement in forecast accuracy, reliability and cadence. The role also owns the continued build out of Workday Adaptive Planning and the maturing of the Group forecast towards an integrated Sales & Operations Planning (S&OP) process as the business scales and matures.
Key responsibilities for the role
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Own the Group planning and forecasting cycle, including the annual budget, rolling forecast, long range plan and the Group planning calendar.
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Consolidate segment submissions into a single Group view of revenue, margin, EBITDA, cash and headcount, and challenge assumptions before they reach the CFO and SLT.
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Own delivery of the monthly SLT and Board reporting pack, including variance bridges, KPI commentary, executive insight and the consolidated risks and opportunities position.
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Set and govern Group planning standards, definitions, hierarchies, mappings, version control and sign off points so there is one version of the truth across segments.
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Lead the Group forecast governance framework, including assumption logs, forecast bridges, scenario design and the risks and opportunities process.
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Drive measurable improvement in forecast accuracy, reliability, timeliness and frequency, including the move to an 18 month rolling forecast and a three statement view.
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Own the Workday Adaptive Planning model architecture and roadmap, including model design, self service reporting, OfficeConnect, workflow, access controls and data integrity.
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Build the financial foundations for Sales & Operations Planning (S&OP) integration, connecting demand, supply, capacity and workforce plans to the financial forecast as the business matures.
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Lead and develop the Group FP&A team, and set the standard, ways of working and capability uplift for Segment FP&A leaders through the hub and spoke operating model.
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Partner with Group Accounting, BTS, Data and P&C to improve data quality, controls and automation across the FP&A process, reducing manual effort and reliance on spreadsheets.
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Support the CFO and General Manager, Group Finance on capital allocation, investment cases, transformation economics and enterprise wide financial analysis.
Qualifications and experience
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Degree qualification in Finance, Accounting, Commerce, Economics, Business, or related discipline.
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CPA, CA, CFA, or equivalent professional qualification preferred.
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MBA or postgraduate business qualification desirable.
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5+ years’ experience in FP&A, commercial finance or business performance roles within complex, multinational organisations.
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Proven experience owning group level budgeting, forecasting, long range planning and consolidated management reporting.
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Demonstrated experience preparing and presenting SLT and Board level reporting, and partnering with executive stakeholders.
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Hands on experience with enterprise planning systems. Workday Adaptive Planning experience is highly beneficial, including model design, cube and modelled sheets, OfficeConnect, integrations and access controls.
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Experience leading finance transformation, planning system implementation and process standardisation across multiple regions and matrixed organisations.
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Exposure to S&OP or integrated business planning, connecting demand, supply, capacity and workforce plans to the financial forecast, is desirable.
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Experience leading, coaching and developing finance teams, including indirect and matrixed teams.
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- We do not contact employment candidates via email to solicit personal or financial information
- All emails from us will come from our official domain, which is [at]coatesgroup[dot]com or via our Applicant - Tracking System (ATS) email address, which is no-reply[at]hire.lever[dot]co
If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance.
