At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The position is responsible for setting and driving the strategies and primary outcomes including learning, change and professional role competencies and growth. The role provides leadership and direction for onboarding,orientation, competency management, education, role development andcollaborative partnerships. As an administrator, this role is responsible for overseeing the planning, implementation and evaluation of overall clinical education and professional development within assigned facilities and across the system. The position collaborates with leadership to develop and implement strategies for meeting the clinical education and professional development needs relating to health care services. Position is responsible for providing leadership, direction and support for one or more clinical education departments, ensuring the delivery of quality education programs; Implements programs and establishes strategic vision for respective campuses or entities in alignment with System goals. Typically reports to AVP, System Clinical Education.

Job Description

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree in Nursing required. Master’s degree in related field required.

Licenses/Certifications: 

• Current State of Texas license or temporary/compact license to practice professional nursing required.

• Nursing Specialty Certification required (can include Nursing Professional Development (NPD) certification).

Experience / Knowledge / Skills:

• Two (2) years nursing experience required

• Five (5) years' experience in nursing clinical education and professional development environment required

• Five (5) years' experience in a formal management role required

• Effective oral and written communication skills

PRINCIPAL ACCOUNTABILITIES

• Directs the daily and strategic clinical education operations for assigned Memorial Hermann facilities.

• Reviews and approves all new hires, establishes and controls standards for performance appraisals; works with managers to identify staffing needs and provides for accordingly. 

• Works with service line leaders and managers to establish clinical education goals and strategic plan.

• Stays up-to-date on new developments in the field.

• Reviews departmental policies, procedures, and systems.

• Administers departmental budget and reviews financial records on expenditures.

• Provides leadership in curriculum design, instructional delivery, accreditation, and learning assessments.

• Evaluates program performance and ensures that all related federal, state and regulatory requirements are met.

• Advocates for organizational support of ongoing development for all healthcare staff.

• Oversees the development of clinical education and training quality evaluation tools.

• Interfaces with leadership and staff throughout the system in addressing training and education needs of employees.

• Participates in the development of a Continuous Quality Improvement program for all levels of employees.

• Coordintes developmental methodologies from not only a hospital but a system perspective.

• Directs the development and implementation of clinical education and  training programs for all clinical staff.

• Fosters collaborative partnerships to set goals, resolve problems, and make decisions that enhance organizational effectiveness and outcomes.

• Builds external relationships with vendors and community partners as appropriate.

• Provides leadership support for department-based goals which contribute to the success of the organization.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.

• Other duties as assigned.