The Director leads client engagements for Built Environment and Infrastructure (BE&I) in North America, turning opportunities developed through senior client relationships and sponsorship into well-scoped, commercially sound projects. The role fronts clients, shapes scope and delivery plans, and takes responsibility for client outcomes and project quality across the full lifecycle.

Combining commercial and technical expertise, the Director remains close to delivery: leading site work, resolving complex client issues, and directing multidisciplinary teams across physical and electronic security design, secure-by-design advisory, and related security consulting. The role delegates defined workstreams to consultants and technical specialists, develops their capability, and maintains technical oversight so larger engagements can be delivered consistently at scale.

Reporting to the Principal, BE&I, Americas, the Director supports regional strategy through client-engagement leadership and delivery planning, working with the Principal on market priorities and senior sponsorship. The role translates that direction into effective project teams, clear accountabilities, and successful delivery.

The Director develops long-term client relationships through trusted advice and successful delivery, identifies opportunities to extend engagements, and coordinates with key account managers and colleagues across Control Risks to connect clients with the wider capabilities of the firm where appropriate.

Tasks and responsibilities:

Management of consultants and project delivery: Lead the commercial and technical quality of BE&I projects through consultant support, mentoring, peer review, and quality oversight, applying Control Risks methodologies, quality standards, and document control requirements. Host and chair regular team meetings with consultants to ensure that:

• Projects are delivered collaboratively with clients, architects, engineers, owners, operators, security integrators, and other relevant stakeholders
• Projects are delivered on time and within budget, and that targets for profitability, utilization and realization are met
• Project and resource planning are optimized to maximize team utilization

Consulting: Act as project manager and technical lead on assignments, taking ownership of complex physical and electronic security risks and translating client priorities into practical solutions:

• Lead security risk assessments, CPTED assessments, design basis threat development, secure-by-design advisory, technical reviews, design surveys, installation inspections, and implementation support at client sites and in the office
• Lead physical and electronic security design across concept, schematic design, design development, construction documentation, construction administration, and as-built review, coordinating proportionate, code-aware solutions with specialist engineers and project design teams
• Maintain and develop long-term client relationships, coordinate with key account managers, and connect BE&I delivery with the wider capabilities of Control Risks

Business development

• Build and cultivate client relationships across built environment and infrastructure sectors. Lead proposals, scopes of work, level-of-effort estimates, and project budgets, clearly defining design assumptions, deliverables, and required inputs; support thought leadership and business development that grow BE&I services and secure higher-fee engagements.

Requirements

Knowledge and experience

• Deep understanding of and experience leading physical and electronic security consulting and design across built environment and infrastructure sectors in the Americas, covering concept, schematic design, design development, construction documentation, construction administration, and as-built review
• Thorough knowledge of applicable national and international standards, building and safety codes, installation practices, and built environment security best practices
• Experience working on projects in the Americas, Europe, Asia, Middle East and Africa
• Thorough knowledge of physical and electronic security systems design, with the ability to translate threat, vulnerability, operational requirements, and client priorities into coordinated security design requirements
• Substantial project management experience in security consulting, security design engineering, and implementation within the built environment and infrastructure sectors
• Strong interpersonal, relationship-building and client management skills
• Commercially astute in planning and pricing projects in terms of time, resources and outcome
• Knowledge of and experience using relevant design and delivery tools, such as AutoCAD or AutoCAD LT, Revit or other BIM tools, Bluebeam, SketchUp, Visio, MS Project, and Microsoft Office applications
• Knowledge of project management methodologies (e.g., PRINCE2) and experience applying them

Qualifications and specialist skills

• Holder of a degree in engineering or a related discipline
• Professional qualifications and membership in field
• Project management skills in a commercial or consulting environment
• ASIS PSP certified (or holder of a similar security design-related qualification)
• Excellent written, verbal, and presentation skills, with the ability to communicate technical information clearly to technical, non-technical, and senior-level audiences
• Ability to produce accurate, concise, client-ready reports, design narratives, and drawing review comments to a high professional standard
• Ability to communicate with clients and colleagues using a range of techniques to achieve positive results

The base salary range for this position is $170,000-$185,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.