Sobre esta vaga de Digital Channels Junior Officer (M/F/D) na Eurobank Private Bank Luxembourg SA

Eurobank Private Bank Luxembourg SA · Presencial · Luxembourg City, Luxembourg, Luxembourg

Why Eurobank Private Bank Luxemburg?

Are you enthusiastic about having a positive impact and working with a great team?

Eurobank Private Bank Luxembourg is a premier hub for private banking, where the journey is lifelong and built on trust, personalized service, reliability, and global perspective. With nearly four decades of experience, our diverse team delivers bespoke solutions with excellence, innovation, and integrity. If you are motivated by purpose and inspired by collaboration, you will find an environment where your growth is nurtured and your contributions truly matter.

Position Overview

We are seeking for a motivated professional to join our Digital Channels Administration team as Digital Channels Junior Officer

Your key responsibilities will be:

Execute daily management and operational maintenance tasks for mobile and online banking platforms.

Coordinate with business units, IT, and digital delivery teams to troubleshoot operational issues and facilitate smooth, continuous channel optimization.
Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles by executing test cases and tracking defects for upgrades.
Assist with data governance initiatives and leverage operational insights to support the continuous improvement of customer-facing digital products.
Adhere strictly to Bank's policies and procedures, including banking regulations, security protocols, and data protection requirements to safeguard user data and maintain operational compliance.

Requirements

You will be a great candidate if you:

Have 1-2 years of experience in retail banking, customer support, or operational tech roles

Hold a bachelor’s degree in business administration, Finance, Information Technology, Computer Science, or a related field.
Have basic understanding of software testing processes (SIT/UAT) or Agile methodology.
Are experienced user of the Microsoft Office Suite.
Have excellent command of English language.
Have familiarity with online/mobile banking platforms and electronic payment flows.
Have strong interpersonal skills, ability to communicate effectively and deliver information in a clear, concise and comprehensive manner, collaborative spirit, agility, and can-do attitude.

Benefits

What’s in it for you:

A comprehensive remuneration package.   
Premium health & life insurance for you, your partner and/or your family.
Pension plan to support your future plans and long term expectations.  
Extra days of annual leave (vs the legal minimum), in line with the collective bargaining agreement (banking convention).
Access to exclusive discounts and perks across leisure, shopping, travel, and wellness through our employee benefits platform.  
Monthly lunch vouchers
Monthly parking allowance

Preferential conditions on banking products through our partnership with a local banking institution

Join us!

If you think you are the right fit for this role, we'd like to hear from you! Apply by 08/11/2026

At Eurobank Private Bank Luxemburg, we are committed to providing equal employment opportunities and prohibit all forms of discrimination. All applications will be treated fairly and with the utmost confidentiality.

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Sobre a Eurobank Private Bank Luxembourg SA

Luxembourg is the seat of several EU institutions and agencies, eurozone’s premier financial hub and a global center of excellence for wealth management and investment funds.

At Eurobank Private Bank Luxembourg S.A. we take an open and global approach with customized products and services delivered by a team of experienced professionals from 13 different countries. United by a focused business model, they offer you transparency, expertise and independence.

Our vision

Our vision is to to provide our clients with an exclusive private banking experience. More than three decades later, our service philosophy has remained the same; we spare no effort to understand your needs and form a long-lasting relationship of trust with you.

Our values

Our core values serve as a touchstone for our performance and a basis for our development.

Strive for Excellence: The bank's growth is driven by our experienced professionals, unmatched client service and continuous investment in technology. We strive to build coherent teams with market-leading skills and knowledge that add genuine value for our clients. The ability to constantly adapt allows us to better respond to our client's changing needs, providing them with solutions needed to effectively understand their aspirations and plan their goals.

Passion and Innovation: Our passion for what we do drives us to constantly innovate and take on new challenges. We take an approach that crosses borders, cultures and traditional business units and we foster creativity and innovation to meet new needs as they evolve. Innovation is the manifestation of our expertise, our collaborative qualities, our passion and our determination to reinvent tomorrow's assessments.

Transparency and Trust: Transparency breeds trust, and trust is the foundation of our great teamwork. We have established open communication channels and operate within clear frameworks, ensuring that our clients, shareholders, partners and staff have access to relevant and up-to-date information at all times.

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