Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com.

Requirements

DevOps Architect – Salesforce (Telecommunications)

Role Summary

Lead the design and implementation of a scalable DevOps and CI/CD framework for a large-scale Salesforce transformation program. Enable continuous delivery, environment strategy, and release governance across multiple squads.

Key Responsibilities

• Define DevOps strategy, operating model, and release governance for Salesforce delivery
• Design and implement end-to-end CI/CD pipelines using:
• Salesforce DX (SFDX), Metadata API
• Copado / Gearset / Jenkins / Azure DevOps
• Configure and manage Git-based version control, including
• Branching strategies (feature, trunk-based, release branches)
• Merge conflict resolution and code promotion workflows
• Automate
• Code builds, validation, and deployments across environments
• Test execution (Apex, UI automation, regression suites)
• Define and implement environment strategy
• Dev, Integration (SIT), UAT, Pre-Prod, Production
• Scratch orgs, sandboxes, and org strategy
• Implement Salesforce packaging strategies
• Unlocked packages, modular deployments, dependency management
• Integrate quality gates and code scanning
• Code coverage, static code analysis, security checks
• Enable parallel development and release decoupling across squads
• Establish release orchestration and rollback mechanisms
• Manage secrets, credentials, and secure pipeline configurations
• Integrate CI/CD with API/middleware layers and external systems
• Monitor pipeline performance, failures, and deployment metrics (DORA KPIs)
• Drive DevOps tooling standardisation and automation best practices

Experience

• 10+ years in engineering delivery, with at least:
• 5+ years in Salesforce ecosystem
• 3+ years in engineering leadership / management role
• Experience in telecommunications domain (BSS/OSS, product lifecycle, order management)
• Proven track record in setting up CI/CD pipelines and DevOps practices for Salesforce programs
• Experience managing large-scale, multi-squad delivery environments
• Hands-on with SFDX, Git, CI/CD tools (Copado, Gearset, Jenkins, Azure DevOps)
• Experience designing enterprise-scale DevOps frameworks

Technical Skills

• Salesforce platform:
• Sales Cloud, Service Cloud, Communications Cloud (preferred)
• Apex LWC, integrations
• CI/CD & DevOps tools
• Azure DevOps / GitHub / Jenkins
• SFDX, Salesforce CLI
• Version control and branching strategies (Git)
• Integration technologies (APIs, middleware such as MuleSoft)
• Cloud platforms (AWS/Azure

Benefits

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.