We are looking for a Resident Engineer with hands-on experience in Dell Technologies data protection and cyber recovery solutions to support a banking-sector . The ideal candidate should have practical experience with Dell NetWorker, PowerProtect Data Manager (PPDM), and PowerProtect Cyber Recovery solutions.

Key Responsibilities

• Deploy, configure, administer, and troubleshoot Dell NetWorker backup and recovery solutions.
• Manage and support PowerProtect Data Manager (PPDM) for enterprise data protection and backup operations.
• Implement, maintain, and support PowerProtect Cyber Recovery solutions.
• Monitor backup jobs, investigate failures, and ensure successful backup and recovery operations.
• Perform data recovery, restore testing, and troubleshooting to support business continuity.
• Support data protection infrastructure and resolve technical incidents in line with customer requirements.
• Maintain technical documentation and provide regular service reports.
• Coordinate with the customer's IT, infrastructure, and security teams.
• Follow banking-sector security policies, access controls, and operational procedures.

Requirements

• Hands-on experience with Dell NetWorker, PPDM, and Cyber Recovery solutions.
• Practical experience in enterprise backup, data protection, restoration, and disaster recovery.
• Strong troubleshooting and incident-resolution skills.
• Experience supporting enterprise customers in production environments.
• Ability to work on-site at the customer's premises in Saudi Arabia.
• Experience in the banking or financial services sector is an advantage.

Preferred Qualifications

• Dell Technologies certifications related to data protection and cyber recovery.
• Experience with enterprise storage, virtualization, and disaster recovery environments.
• Familiarity with cybersecurity controls and secure backup architectures.