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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

 The Experience:

As the Strategic Threat Communications Specialist in the Cyber Security Operations Center (CSOC), you turn complex threat and incident data into clarity for the people who need to act on it. You're a core part of the CSOC's Threat Intelligence function, owning how threat and incident trends are communicated to customers, executives, and leadership. This role demands a genuine threat intelligence background, and real fluency in cybersecurity threat and incident analysis—not just a communications generalist, and not a simple information collector.

You'll serve as the face of the CSOC on threat and incident trends, driving internal customer-facing communications such as recurring threat briefings. You'll also own the direction of execution of our board level reporting, recurring data requests, and closing the loop on feedback from our executive leadership team. Your goal: make CSOC threats, intelligence, and incident context clear, trusted, and actionable for everyone who relies on it.

What You'll Actually Be Doing:

• Product Coordination - Coordinate strategic products that span CSOC teams by organizing participation, setting deadlines, coordinating meetings, and developing written/presented cybersecurity products.
• Product Delivery - Organize and deliver Salesforce Cybersecurity Organization Center-level briefings to the company CISO and associated leadership.
• Product Strategy - Take a holistic view of CSOC teams and their respective objectives. Develop CSOC wide strategies for delivering meaningful products to deliver company wide change.
• Cross-Functional Influence: Act as a central bridge between Incident Response, Security Engineering, and Platform Defense to ensure CSOC intelligence directly hardens our environment.

You're Our Person If You Have:

• 8+ years hands-on experience with strategic intelligence writing and standard conventions (BLUF, Diamond Model, MITRE ATT&CK), with a proven track record of authoring dozens of research articles and public-facing blog posts
• Experience with Cyber Threat Intelligence writing for both technical, non-technical, and executive audiences - ideally with threat briefings, threat reports, blog posts, or similar finished intelligence
• A capable oral and written communicator, you are able to engage others in the business at multiple levels to translate threat research into actionable recommendations to shape strategy and decisions
• You operate autonomously to drive projects and have experience pulling data from diverse groups in a globally distributed or remote team environment
• You have an understanding existing and emerging threats to an organization spanning multiple industries and threat profiles
• Identify patterns and trends across various data sources and distill findings concisely

 Even Better If You Have:

• Experience with cybersecurity reporting needs for a SaaS companies
• Experience with cybersecurity threats, how advanced adversaries operate and their tactics, techniques, and procedures (TTPs), with a focus on AWS, GCP, Azure, and other cloud providers 
• Experience using Threat Intelligence Platforms, and building integrations with these platforms
• Extensive experience using Machine Learning automation for the detection and disruption of high-harm groups and platform-based abuse
• Deep familiarity with reverse engineering, malware analysis, and knowledge of underground communities
• Experience with security analysis tools (Jupyter notebooks, Splunk, ElasticSearch, etc.) or other tooling to gather data and present findings
• Extensive experience writing on or articulating threats in AWS, Microsoft Azure, and Google Cloud
• Recognized in industry for cybersecurity expertise
• You have performed all of the above “at scale“ in a large, complex environment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.