Jobs › Companies › Serigraph › Customer Service Representative

Sobre esta vaga de Customer Service Representative na Serigraph

Serigraph · Presencial · West Bend, WI
Are you a detail-oriented professional who enjoys building strong customer relationships and keeping projects on track? Join Serigraph's Specialty Graphics team as a Customer Service Representative, where you'll play a key role in delivering exceptional service and ensuring customer orders move seamlessly from entry to shipment.

What You'll Do

As a Customer Service Representative, you'll serve as the primary connection between customers, sales teams, and production operations. Your focus will be on providing outstanding support, managing orders accurately, and ensuring customers receive a best-in-class experience.

Key Responsibilities:

  • Enter and process customer orders accurately and efficiently.
  • Coordinate production schedules to meet customer deadlines and business needs.
  • Manage shipment logistics and expedite orders when necessary.
  • Communicate with customers, sales representatives, and operations teams regarding order status, schedules, and updates.
  • Process purchase orders, schedule changes, and rerun documentation.
  • Monitor customer inventory levels and support margin objectives.
  • Review production reports and maintain accurate records.
  • Help identify and resolve quality concerns to ensure customer satisfaction.
  • Support quality, safety, and environmental standards throughout daily operations.
  • What We're Looking For

    Required Qualifications:

  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Computer proficiency and experience entering data into business systems.
  • Strong attention to detail and organizational skills.
  • Ability to collaborate effectively with customers and internal teams.
  • Preferred Qualifications:

  • Experience with order entry, customer service, or production scheduling.
  • Manufacturing or print industry experience.
  • ERP system experience.
  • Strong written and verbal communication skills.
  • Familiarity with inventory management and production processes.

  • Who is Serigraph?

    Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets.  Our core business is decorating plastic.  We print, form, mold, finish and fulfill in-house.  Serigraph specializes in transforming our customer’s brands to the physical world through print.  Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want.

    Life at Serigraph

    The average Serigraph employee has more than 16 years of service!  The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:

    Competitive wages
    Access to earned wages before the scheduled payday
    Paid time off, 10 paid holidays, and a vacation buy/sell program
    Free onsite healthcare and telemedicine including COVID testing
    Full benefits package including health, dental, vision, disability, and life insurance
    401(k) eligibility on day one
    Free onsite fitness facility and walking trails
    Cross training, growth, and promotion from within

    What are you waiting for? Apply to join the Serigraph team today!

    *Serigraph is an Equal Opportunity Employer*
    Pronto para se candidatar à Serigraph?
    Candidatar-se à Serigraph

    Vagas semelhantes

    Westfalia Fruit
    Junior Customer Service Representative
    Westfalia Fruit
    ⚡ Candidate-se cedo Wingene, Flanders, Belgium Presencial £30,000–£42,000
    ● Nova 👁 Vista ✓ Candidatada há 3min
    Westfalia Fruit
    Junior Customer Service Representative
    Westfalia Fruit
    ⚡ Candidate-se cedo Wingene, Flanders, Belgium Presencial
    ● Nova 👁 Vista ✓ Candidatada há 3min
    Splend
    Customer Service Representative (Full Time)
    Splend
    ⚡ Candidate-se cedo Aldgate, London Presencial
    ● Nova 👁 Vista ✓ Candidatada há 43min
    Coda
    Customer Support Specialist - (6 Months Contract)
    Coda
    ⚡ Candidate-se cedo Manila, Philippines Híbrido
    ● Nova 👁 Vista ✓ Candidatada há 1h
    Oldcastle BuildingEnvelope
    Customer Service Representative
    Oldcastle BuildingEnvelope
    ⚡ Candidate-se cedo Strongsville, OH Presencial
    ● Nova 👁 Vista ✓ Candidatada há 2h
    Esri
    Customer Service Representative
    Esri
    ⚡ Candidate-se cedo Redlands, CA Presencial $39,728–$68,640
    ● Nova 👁 Vista ✓ Candidatada há 2h
    Upstream Rehabilitation
    Patient Account Specialist - Customer Support
    Upstream Rehabilitation
    ⚡ Candidate-se cedo Birmingham, AL; Remote, US · local restrito $31,200–$31,200
    ● Nova 👁 Vista ✓ Candidatada há 3h
    Patriot Software
    Seasonal Customer Support Representative I
    Patriot Software
    ⚡ Candidate-se cedo Remote · local restrito $41,600–$41,600
    ● Nova 👁 Vista ✓ Candidatada há 4h
    EquipmentShare
    Customer Support Specialist
    EquipmentShare
    ⚡ Candidate-se cedo Columbia, MO (Headquarters) Presencial
    ● Nova 👁 Vista ✓ Candidatada há 4h

    Cadastre-se para receber sugestões sob medida com base nas vagas que você abre e nas buscas que você salva.

    Mais vagas na Serigraph

    Ver todas as vagas na Serigraph →

    Candidatar-se agora
    🤖

    Opa — calma aí

    A JobsRadar foi feita para pessoas de verdade passando por um momento difícil na busca por emprego — não para requisições automatizadas. Você está clicando rápido demais e agora está temporariamente bloqueado.

    Volte mais tarde. Se você está mesmo procurando emprego, estamos com você — apenas aja como um ser humano.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Ganhe vantagem na sua busca por emprego.

    Entre no nosso canal do Telegram para o que ajuda você a conseguir a vaga — referências salariais, o pulso semanal do mercado e avisos de novos recursos. Sem spam, só sinal.

    Entre no canal — é grátis