Student wellbeing and support is a top priority and a key foundation for NTU Education 2030. It enables NTU students to thrive and flourish in their educational journey. As a Counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote an NTU campus community approach to mental health.

The responsibilities include:

Counselling assessments and interventions

• Provide professional counselling services, including conducting risk and need assessments and delivering intervention plans over a variety of modes and approaches such as in-person or online

• Facilitate case formulation, including preparation of assessment reports, delivery of case presentations, and referrals to relevant organisations in the social services ecosystem

• Escalate and co-manage sensitive crisis cases with more experienced mental health practitioners

• Provide consultation to staff on concerns they have regarding students at-risk

• Design, develop and/or facilitate wellbeing training initiatives and wellbeing portfolio/project annually

Maintain professional, legal and ethical standards

• Adhere to professional standards in clinical, legal and ethical practices, ensuring client consent and confidentiality and proper data privacy protocols in counselling

• Participate in quality improvement projects led by more experienced mental health practitioners

• Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre

• Perform data collection and analysis which will aid in improvement of mental health support for students

• Participate actively in training to develop professional counselling expertise

Community approach to case intervention

• Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, Support and Care Team, etc. to facilitate a campus community approach towards managing students with complex/severe mental health issues

• Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, SEN specialist) to provide evidence-based psychotherapeutic interventions/treatment to students with complex/severe mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues)

• Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students

• Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan

Administrative support in University Counselling Centre (UCC)

• Support the daily operations of UCC, ensuring efficient and effective functioning

• Perform additional duties as assigned by Head, UCC or Director, UWO

Requirements:

• Master’s degree in counselling

• Preferably a clinical member and registered counsellor with the Singapore Association for Counselling (SAC) or equivalent

• At least three (3) years of professional counselling experience

• Proficiency in professional counselling approaches and tools to help clients with diverse issues and conditions

• Experience in working with young adults, preferably in an educational setting

• Experience in working in a multi-disciplinary team is advantageous

• Strong attention to detail and commitment to maintaining accuracy in all operational aspects

• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities

• Possess professional values that aligned with the Code of Ethics of SAC

• Strong interpersonal and communication skills

• Proficiency in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)

• A good team player who is able to work independently

• Proficiency in spoken Mandarin would be an advantage to support counselling and engagement with undergraduates and graduates who are more comfortable communicating in Mandarin.