JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

This position serves as a Workplace Experience Ambassador owning the internal and external visitor experience for our Amazon account dedicated team. You will provide the highest possible standards of engagement with internal and external customers through front-of-house and meeting & event services while maintaining standards of presentation, administration, and delivery across various settings. This role contributes to JLL's business objectives by ensuring all customer interactions create positive, memorable experiences that enhance client satisfaction and support Amazon's corporate operations through exceptional service delivery and attention to detail.

What your day-to-day will look like:

• Take ownership of visitor experience ensuring all interactions leave customers with positive, memorable experiences through core front-of-house services
• Deliver sign-in, badging, luggage, lost and found, and delivery services while receiving and directing telephone, email, and other queries
• Greet, assist, and direct candidates, new hires, visitors, and general public with continual awareness of onsite events for personalized service
• Maintain highest standards of presentation and functionality across front-of-house and meeting areas with great attention to detail
• Undertake physical setup of meeting and event spaces while monitoring room environments including furniture, signage, equipment, and consumables
• Create and maintain up-to-date Outlook, conference room finder, and SharePoint booking systems for meeting and event spaces
• Provide timely, accurate, and personalized responses to meeting and event enquiries while coordinating daily room booking display updates.

Required Qualifications:

• Experience in reception, concierge, or related field with excellent people skills and ability to interact with wide range of client staff
• Previous experience working within high-profile corporate environment with outstanding customer service skills
• Fluency in English and local language with strong PC literacy and proven ability to manage daily activities using various systems
• Very high attention to detail with ability to maintain professionalism at all times and serve as team ambassador
• Excellent team player with commitment to go above and beyond for colleagues and customers
• Ability to communicate confidently with customers at all levels, both written and verbal.

Preferred Qualifications:

• Previous catering or hospitality experience
• Facilities Management exposure and understanding of corporate operations
• Knowledge of local area services including shops, restaurants, hotels, and transport options
• Experience with meeting room management systems and space coordination
• Background in event coordination and setup processes
• Understanding of security awareness and emergency evacuation procedures.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.