JOB DESCRIPTION

Salary Range: $50,200 to $60,300

Role: 

The purpose of this job is to ensure accurate and timely communication of delivery issues or concerns by communicating with the Sales Department, Delivery Colleagues and Contractors (if applicable). 

Schedule: 

Sunday - Thursday, 6:30pm – 3:00am 

Role Responsibilities: 

• Address the questions and concerns of Drivers and Sales Representatives; work closely with Transportation Manager and Supervisors to provide resolution. 

• Retrieve telephone calls and assist Customer Service Representative or Sales Representative with daily routes concerns (late departures, deliveries, time windows, driver complaints, forecasted arrival times, customer location, hours of operation etc.). 

• Ensure accurate on-time reporting for department and corporate key metrics. 

• Compile route status information and communicate daily via various electronic means.  

• Work closely with Transportation Manager or Supervisor to review situations that have a potential impact on department cost or service levels. 

• Manage required training documents for various internal and external audit requirements.   

• Communicate and log driver challenges and concerns to assigned Transportation Supervisor for resolution. 

• Assists Supervisors with organizing the recovery effects due to customer service failures.  

• Preform clerical Payroll related activities. 

• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor. 

• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present. 

• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met. 

• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor. 

• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present. 

• Perform other duties as assigned. 

Qualifications/Skills/Job Requirements:  

• Minimum one (1) year of clerical and administrative experience 

• High School Diploma Required 

• Previous experience in the transportation industry is preferred.   

• Experience with MOT record keeping, HOS regulations is helpful. 

• Experience with Microsoft Office (Excel, Outlook, Word, etc.) 

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.