Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to Cat® customers and dealers for machines, engines, Solar® gas turbines, genuine Cat parts, and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers worldwide through offices and subsidiaries located across North and South America, Asia, Australia, Europe, and Africa. Visit cat.com to learn more about Cat Financial.

We are making sustainable progress possible every day. From our dedicated leadership team to our innovative partners and employees, we are continuously working to find better ways to serve our Cat dealers, customers, and employees.

Important: 

- Don’t forget to include a resumé in English in your profile in Workday

- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.  If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

What you will do:

Responsible for preparing, reviewing, and monitoring contract documentation, ensuring accuracy, compliance with internal controls, and timely completion of contractual requirements. Manages and follows up on documentation exceptions and outstanding items, including insurance policies, registrations/patents, guarantees, and other post-funding requirements. Coordinates with dealers, Sales, Credit, and internal stakeholders to resolve pending items and ensure proper process control. Develops and maintains reports, dashboards, and automation tools using Excel, Power BI, Python, or similar technologies to improve visibility, control, and operational efficiency.

What you have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Listening: Knowledge of effective listening issues and techniques; ability to gather, clarify, and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Act with Urgency: Ability to prioritize and resolve contract-related issues promptly, minimizing delays while always ensuring compliance with internal controls and audit requirements.

Basic Requirements:

Bachelor’s degree in  Business Administration, Industrial Engineering, Management Control Engineering, or similar

Intermediate English

Experience: Experience in data analysis, process management, cross-functional collaboration, and working within structured processes, internal controls, and audit requirements, with a strong focus on accuracy, attention to detail, and continuous process improvement.

Advanced Excel skills and basic knowledge of Power BI, Python, or similar data analysis and automation tools.

Top Candidates will also have:

Exposure to financing, leasing, operations, equipment services, or contract administration environments.

Experience or demonstrated interest in data analysis, reporting, databases, and process automation, using tools such as Python, Power BI, Excel, Salesforce, or similar.

Pre-Advanced English.

Familiarity with document controls, audit requirements, or process compliance.

Demonstrated curiosity and interest in understanding, challenging, and improving existing processes.

Additional Information:

This position requires the employee to work onsite 5 days a week

#LI

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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