Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Acts as a bridge between health care providers, community based providers, and individuals in the community to promote health, reduce disparities, and improve service delivery across the care continuum. Understands the experiences, socioeconomic needs, language, and/or culture of the communities served. Spends time outreaching, providing health education, and helping patients navigate health systems. Identifies barriers to care and assist in changing service delivery to improve patient and community health.

Job Duties

• Builds individual and community capacity by increasing health knowledge and self-sufficiency through outreach, community education, social support, and advocacy.
• Serves as a liaison between communities and health care systems/agencies.
• Provides guidance and social assistance to patients and the entire care team.
• Enhances patients ability to effectively communicate with healthcare providers and care team members.
• Provides culturally and linguistically appropriate health education using evidence based sources.
• Advocates on behalf of patients, families, caregivers, and communities to obtain needed care and/or resources.
• Informs health care providers and care team members of barriers and challenges that limit patients' abilities to follow care plan and navigate the health care system.
• Establishes and maintains collaborative relationships with community-based organizations and across the care continuum to promote individual care delivery, education, advocacy, and public health.

Minimum Qualifications

• High School Diploma/GED
• 1 year Knowledge of local community and community resources and at least one year of experience in a community based setting either as a student, volunteer, paid worker, or community resource advocate.
• Functions independently as well as collaboratively.
• Demonstrated ability to initiate, accept, and adapt to change.
• Demonstrated time management and organizational skills.
• Accepts and recognizes differences among people.
• Basic computer skills
• Ability to work with diverse populations including families, elderly, pregnant women, and the underserved
• PA State Certified Community Health Worker - State of Pennsylvania within 1 Year
• American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
• DL - Driver's License_PA - State of Pennsylvania Upon Hire

Preferred Qualifications

• Bilingual English/Spanish (written & oral)

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

Monday - Friday; 8-4:30p; Flexibility as needed

Department:

1004-13010 COH-Payor Based Care Coordination