JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Receptionist Job Description

Position Overview

The Receptionist serves as the first point of contact for visitors, clients, and employees, creating a welcoming and professional environment while managing front desk operations and administrative support functions.

Key Responsibilities

Front Desk Management Greet and welcome all visitors, clients, and guests with professionalism and warmth. Manage visitor sign-in procedures and issue visitor badges in accordance with security protocols. Answer and direct incoming calls promptly and courteously. Monitor and manage reception area to ensure cleanliness and professional appearance.

Administrative Support Sort and distribute incoming mail, packages, and deliveries. Coordinate courier services and outgoing shipments. Maintain office supplies inventory and place orders as needed. Schedule and coordinate conference room bookings. Prepare visitor badges, parking passes, and access credentials.

Communication Management Answer general inquiries via phone, email, and in person, providing accurate information or directing to appropriate departments. Take detailed messages and relay information to staff members promptly. Maintain and update contact directories and phone lists. Respond to routine correspondence and administrative requests.

Security and Safety Monitor building access and enforce security procedures. Maintain visitor logs and ensure compliance with building security protocols. Alert appropriate personnel to emergency situations. Understand and communicate emergency evacuation procedures to visitors.

Office Coordination Assist with scheduling appointments and meetings. Coordinate catering and meeting setup for internal events. Support onboarding activities for new employees including workspace preparation. Maintain organized filing systems for front desk documentation.

Required Qualifications

Education and Experience High school diploma or equivalent required; associate degree preferred. 1-2 years of receptionist, customer service, or administrative experience. Experience in corporate or professional office environment preferred.

Skills and Competencies Excellent interpersonal and communication skills with professional phone etiquette. Strong customer service orientation with friendly, approachable demeanor. Proficiency in Microsoft Office Suite (Outlook, Word, Excel). Ability to multitask and manage competing priorities in fast-paced environment. Strong organizational skills and attention to detail. Professional appearance and presentation.

Technical Requirements Experience with multi-line phone systems. Familiarity with visitor management systems. Basic knowledge of office equipment (printers, scanners, copiers). Comfortable learning new software and systems quickly.

Preferred Qualifications

Experience in commercial real estate or corporate services environment. Bilingual capabilities. Knowledge of building management systems. Previous experience with calendar management platforms (Outlook, Google Calendar).

Working Conditions

This position requires sitting for extended periods and occasional light lifting (packages, supplies up to 20 lbs). Standard business hours with potential for flexible scheduling to cover reception area during business operations.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.