Communications Officer

Contract type: Long term | Full time – 37.5 hours per week

Location: Wateraid Bangladesh Project Office Chattogram, Bangladesh

Salary: Monthly gross salary BDT 67,000/- with excellent benefits (Flexible for deserving candidates with strong track record and demonstrated credentials)

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team
The Utility Strengthening Project works with utilities, local government institutions and other relevant stakeholders to strengthen the capacity, performance and accountability of the service providers and contribute to improved services for urban communities.

The Communications Officer will be a member of WaterAid Bangladesh's Communications Team and will report to the Coordinator, Communications. The role will work closely with the Zonal Lead, Technical Specialists and project team members, while maintaining strong collaboration with colleagues across WaterAid and relevant external stakeholders.

About the role
The Communications Officer will support the implementation of communication, visibility and public engagement activities for the Utility Strengthening Project. The role will focus on documenting project activities and results, developing communication materials and digital content, supporting public awareness and behaviour change campaigns, and producing stories, case studies and reports to highlight project achievements, lessons learned and impact, in line with WaterAid’s brand guidelines.

In this role, you will:

• Lead documentation and storytelling of project activities, achievements and impact through success stories, case studies, blogs, reports, photography and videos in Bangla and English.

• Develop and manage digital content, social media communications and public awareness/behaviour change campaigns to enhance project visibility and audience engagement.
• Coordinate communications and visibility support for project events, workshops, stakeholder engagements and community outreach activities.
• Develop communication and branding materials, including publications, factsheets, brochures, banners, presentations and digital assets.
• Collaborate with project teams, utility partners, local government institutions and communities to capture and disseminate project results, learning and advocacy messages.
• Ensure compliance with WaterAid’s branding, safeguarding, ethical photography, informed consent and communication guidelines.
• Maintain organised communication materials, multimedia assets and consent records, and provide other communications support as required by the project.

These responsibilities will be reviewed with the line manager from time to time.

Requirements

To be successful, you will need:

Education: Bachelor’s degree or equivalent qualification in Communications, Journalism, Media Studies, Public Relations, Development Studies, Marketing, or a related field from a recognised university.

Experience: Minimum 02 (two) years’ relevant experience in communications, content development, digital media and public awareness campaigns, preferably in NGO/INGO or development projects.

Skill, Knowledge and Competencies:

• Strong writing, editing and storytelling skills in both Bangla and English, with proficiency in photography, graphic design and audio-visual content creation.
• Proficiency in digital content creation tools (Adobe Creative Cloud or equivalent) and experience developing communication, branding and visibility materials for digital, social media and print platforms.
• Knowledge of social media management, behaviour change communication, community engagement and campaign implementation.
• Strong organisational, interpersonal and coordination skills, with the ability to manage multiple priorities and meet deadlines.
• Experience in WASH, urban services, utility strengthening or local governance programmes will be an added advantage.
• Willingness and ability to travel regularly to project locations in Chattogram and other parts of Bangladesh.

View the full job description here

Closing date: Applications close 05:00 PM BD time on 18 November 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to answer the Pre-screening questions and upload your CV only.

Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment.

Benefits

Our benefits
Festival bonus, provident fund, gratuity, life insurance for self, health insurance for self, spouse and children, cell phone allowances etc. are applicable as per policy provision.

Our Global Commitment:

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!