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World-Renowned Emergency Response:

Communication Specialist  Make It Possible at NYP

Communication Specialist (Dispatcher) - EMS

NewYork-Presbyterian is home to the largest hospital-based EMS service in New York City and top-talented Communication Specialists help make  Make It Possible. In 1986, our service became one of the first participants in the newly formalized New York City 9-1-1 system. In 2001, NYP-EMS unit 10-DAVID was one of the very first resources on the scene of the September 11th attack. Four years later, our state-of-the art mobile command center was the centerpiece of a 10-day disaster recovery mission following Hurricane Katrina.

Today, our team includes over 500 EMTs, paramedics, Communication Specialists and support staff covering a response area of over 1,800 sq. miles. We're expansive, respected and growing and now you can join our team.

The Communications Specialist receives triage and dispatch requests for emergency medical services and ensures appropriate and timely response by emergency personnel.  The Communications Specialist is responsible for the operations of the Communications Center and the coordination of EMS staff deployment, vehicle assignments and all operational details key to the safe, efficient and effective operation of the service throughout the tour.

Full Time Shift: Wednesday - Saturday 10:00 - 20:00.

Preferred Criteria

• Dispatch or supervisory experience 

 Required Criteria

• High School Diploma or GED
• Certified New York State Emergency Medical Technician with Defibrillation
• BCLS

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor

• 2026 Best Place to Work – Glassdoor

• 2026 America’s Best Large Employers – Forbes

• 2026 America’s Best-In-State Employers – Forbes

• 2026 America’s Dream Employers – Forbes

• 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek

• 2026 Best Places to Work in IT - Computerworld

• 2025 Great Place to Work Certified

• 2025 Best Employers for Women – Forbes

• 2025 Companies that Care – People

• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.