Commission Processor

Position Summary

The Commission Processor is responsible for accurately tracking, reconciling, processing, and reporting insurance commission payments received from carriers. This role ensures agents and producers are compensated correctly and on time while maintaining accurate financial records and resolving commission discrepancies. The ideal candidate is highly detail-oriented, organized, and capable of managing multiple carrier relationships and commission schedules.

Key Responsibilities

• Process and reconcile commission statements received from insurance carriers.
• Calculate, verify, and distribute commission payments to agents, producers, and agency staff.
• Review commission reports for accuracy and investigate discrepancies.
• Maintain commission records and payment histories within the agency management system.
• Monitor commission receivables and follow up with carriers regarding missing or incorrect payments.
• Reconcile commission activity with accounting and financial records.
• Prepare monthly, quarterly, and annual commission reports for management.
• Assist with commission forecasting, budgeting, and revenue tracking.
• Process commission adjustments, chargebacks, and policy cancellations.
• Maintain knowledge of carrier commission structures, incentives, bonuses, and compensation agreements.
• Support accounting and payroll departments with commission-related inquiries.
• Ensure compliance with agency policies, carrier agreements, and regulatory requirements.
• Create and maintain documentation of commission processing procedures.
• Respond promptly to agent and management inquiries regarding commission payments.

Required Qualifications

• High school diploma or equivalent required; associate's degree in Accounting, Finance, Business Administration, or related field preferred.
• 2+ years of experience in insurance operations, accounting, commission processing, or a related administrative role.
• Strong understanding of insurance products, agency operations, and commission structures preferred.
• Proficiency with Microsoft Office, particularly Excel.
• Experience with agency management systems and commission tracking software preferred.
• Excellent data entry, reconciliation, and analytical skills.
• Strong attention to detail with a high degree of accuracy.
• Effective organizational, communication, and problem-solving abilities.
• Ability to manage confidential financial information.

Preferred Qualifications

• Experience working in an independent insurance agency.
• Knowledge of personal lines, commercial lines, and employee benefits commission structures.
• Experience with accounting software and financial reporting.
• Insurance industry experience and familiarity with carrier commission statements.

Key Competencies

• Attention to Detail
• Financial Reconciliation
• Analytical Thinking
• Time Management
• Organization
• Customer Service
• Problem Resolution
• Accountability
• Communication
• Confidentiality

Benefits Available

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.