Job Duties & Responsibilities:

• Interacts directly with patients, providing compassionate support and assisting in the management of behavioral crises through therapeutic communication and de-escalation techniques.

• Ensures the safety and accurate location of all patients at all times, including strict adherence to rounding standards, documentation, and milieu management expectations.

• Monitors patient, visitor, and environmental safety, including infection control, daily environmental safety checks, and adherence to unit security standards (locks, alarms, contraband checks).

• Observes, monitors, and documents patient behaviors, interactions, participation in programming, meals, and activities of daily living (ADLs).

• Performs and documents patient vital signs, height, weight, intake, and output as assigned.

• Assists with basic nursing care needs such as hygiene, mobility, nutrition, and comfort measures, consistent with CNA scope and unit protocols.

• Immediately reports changes in patient condition, behavior, or safety concerns to the RN or treatment team.

• Ensures safe and therapeutic patient transport to and from scheduled activities, including therapy groups, cafeteria, and outdoor time.

• Orients new patients to the unit, completes belongings searches and documentation, and reinforces unit rules and expectations.

• Participates in treatment planning and shift hand-off discussions, contributing behavioral observations and progress updates.

• Assists in maintaining compliance with regulatory standards and participates in audits, environmental checks, and readiness reviews as directed.

• Supports leadership with staff assignments, huddles, debriefs, and contributes to unit improvement initiatives.

• Promotes teamwork by treating all individuals with respect and professionalism, utilizing active listening and clear communication.

• Participates in training, continuing education, and competency evaluations, maintaining current knowledge of behavioral health procedures and safety standards.

• Demonstrates professionalism in appearance, communication, and conduct, serving as a positive role model for patients and colleagues.

• Performs other duties as assigned.

Additional Job Description:

Education/Training Requirements:

• High school diploma or equivalent required.
• Active Certified Nursing Assistant (CNA) certification in the State of Wisconsin required.
• Previous experience in behavioral health or psychiatric care preferred.
• Formal training will be provided for the following:
  • American Red Cross or American Heart Association BLS certification within 30 days of hire.
  • Training in Nonviolent Crisis Intervention (NCI) within 60 days of hire.
  • Community Based Residential Facility (CBRF) trainings within 90 days of hire.

• Knowledge of trauma-informed care, de-escalation, and patient rights preferred.
• Experience with electronic medical records (Cerner or similar) preferred.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family 
• 401(k) retirement plan 
• Employee share program 
• Life/disability insurance 
• Flex spending accounts  
• Tuition reimbursement 
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)