About the team

The Post-Closing Consummation Disclosure (PCCD) team supports the accuracy and compliance of mortgage disclosures after loan consummation. The team reviews final loan information, identifies discrepancies, and coordinates with closing, funding, settlement, and compliance partners to resolve issues and provide corrected disclosures when required. Through timely follow-up and thorough documentation, the team helps ensure borrowers receive accurate information and loan files remain complete and audit-ready.

Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.

About the role

As a PCCD Specialist, you will review closed mortgage loan files, validate final fees and disbursements, and identify changes requiring a corrected Closing Disclosure. You will investigate discrepancies, coordinate corrections and any required refunds with relevant teams, and ensure disclosures are prepared and delivered within applicable regulatory timelines and company procedures. The role requires attention to detail, effective communication, and the ability to prioritize multiple files while maintaining accurate records and escalating unresolved issues promptly. 

This role has been categorized as an Office position. “Office” employees regularly work at the Zillow India office for approximately 80 to 100 percent of their time each month. Employees must live within a reasonable commuting distance of the office. Zillow has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

Who you are

High school diploma or equivalent.
2+ years of experience in mortgage operations, loan processing, closing, or a similar high-volume financial services environment.
Experience working with mortgage documents, disclosures, and closing or settlement processes.
Experience using loan origination or servicing systems and standard office productivity tools.
Or an equivalent combination of education and experience.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is committed to fostering an inclusive, innovative environment and to providing equal employment opportunities. We comply with applicable laws that prohibit discrimination in employment and recruitment.

If you have a disability or special need that requires accommodation during the recruitment process, please contact your recruiter directly.

Qualified applicants will be considered for employment in accordance with applicable law.