Primary Location

Department

Shift

Schedule

Weekly Hours

FTE

Employee Status

*Expected Starting Pay Range

*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

JOB RESPONSIBILITIES

• Clinical Operations - Provide direct supervision to clinical front-office clerical or clinical support staff in patient care and related duties. Assign or reassign work duties as the daily work flow requires in coordination with the division's operations. Update division patient care policies and procedures in collaboration with Division leadership. Assist in Quality Assurance reviews. Coordinate routine instrument maintenance. Address patient/family concerns and questions.

• Grant Administration - Design, participate and collaborate in departmental and interdepartmental grant and research projects.

• People Planning - Conduct ongoing evaluation and mentoring of direct reports, including effective, clear, and timely annual performance evaluation. Ensure staff is properly trained to perform job functions. Determine and monitor implementation of continuing education goals of the department and provide educational opportunities for department staff. Ensure departmental and Medical Center initiatives, priorities, standards, and policies are effectively communicated and understood by direct and indirect reports.

• Compliance - Maintain compliance with applicable federal, state, and local regulatory requirements, such as JCAHO, HIPAA, and/or other accreditation standards. Design and/or implement programs, policies, and/or procedures to ensure compliance. Track laws and regulations that might affect policies and procedures. May prepare compliance reports and communicate results as necessary.

• Strategic Planning - Support the development and implementation of research systems and processes to improve productivity and efficiency and to facilitate sustained growth in collaboration with Principal Investigators. Organize and conduct annual research needs assessment. Participates in the planning, design, measurement, assessment and improvement of the division's services. Work with faculty, and business director/managers to provide leadership for new project development efforts including development of scope or work, budget and management of contract negotiations, and execution.

5+ direct/indirect reports

JOB QUALIFICATIONS

• Bachelor's degree in a related field

• 3+ years of work experience in a related job discipline

• Cert Clinical Research Coord OR Certified Clinical Research Associate (CRA)

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability